The UPS Store

Reviews

• JH

  Julie Harsh

  May 5, 2026
  5.0
  Quick friendly service always clean and tidy Very reliable tracking numbers
• GA

  Garrett Andersen

  Apr 25, 2026
  1.0
  Never had a problem with the staff here, but getting packages is always a huge pain with UPS. I live in a nearby apartment complex. I see the delivery driver pull up through the window. I hear a scuffle at the door, I assume he's leaving it there like every other delivery service. I open the door, "sorry we missed you!" sticker is stuck to the door. I was literally standing right there, you didnt miss me, you just didnt knock on the damn door. Go to this location 24hrs later to get my stuff. "Sorry, your package isnt here yet"....OK, cool.
• MK

  Matt Kowalski

  Apr 23, 2026
  5.0
  It's a great place to drop off my returns or other packages. It's more of an internal transaction between myself and whatever platform I am working with, but the partnerships they have with places like Scamazon are a very great system.
• AF

  Alaina Fitzner

  Apr 6, 2026
  5.0
  It’s hard to give stars to something that holds so much meaning. When you ask someone to carefully pack your childhood into a box… trusting it to make its way from Washington to Ohio… you can’t help but hope and pray it all arrives safely, with every piece still intact. Clearing out my parents’ home was already emotional enough. Choosing just a few things to carry back with me… pieces that somehow hold an entire childhood in Spokane… that alone felt heavy. And then there was The UPS Store. They were beyond amazing. Not just in how carefully they packed everything, but in how they showed up through the entire process. They listened. They understood what this meant. They took action, followed through, and met every detail with care and intention. It wasn’t just packing a box. It was honoring what was inside of it. I am so incredibly grateful. Thank you for handling something so personal with such pride and kindness❣️
• JJ

  Jolo

  Mar 18, 2026
  5.0
  I will go out of my way for this store every time. The workers are so kind and helpful! They always find a way to make returning packages as easy as possible even if there’s a rush! Shout out to Henry - he spreads so much good into the world.

Frequently Asked Questions About The UPS Store