We are a manufacturer of custom paperboard packaging, proudly operating out of our 120,000-square-foot facility in the Pacific Northwest. As a third-generation, family-owned business, we CARE — about the success of our customers, and the strong, lasting relationships we build with our employees, vendors, and community.
Mission Statement: Sonderen Packaging is committed to being the very best folding carton supplier in quality, service and value to our customers. This goal is achieved by providing modern equipment, a good work environment, and utilizing the skills and knowledge of our greatest asset, our people. Dedication to building trust in the relationships with our customers and our employees is a value we strive for.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.