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United States Postal Service

2.4
(113 reviews)

Business Details

16815 Pacific Ave S, Spanaway, WA
98387, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16815 Pacific Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16815 Pacific Ave S, Spanaway, WA
98387, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:30 AM - 1:00 PM
SundayClosed

Reviews

2.4
113 reviews
5 stars
31
4 stars
6
3 stars
6
2 stars
7
1 star
63
  • LA
    Lora Andreeva
    4 days ago
    1.0
    PARCEL MISSING FROM THE LOCKER! TERRIBLE SERVICE! Rating: 1 out of 5 I am in absolute shock at the quality of this service! In our building, we have a system where the parcel is left in a special locker, and the key to it is placed in my personal mailbox. Today I arrived, took the key out of my mailbox, opened the special locker — and it was ABSOLUTELY EMPTY! My parcel was simply not there! How could a situation like this even happen? The key was with me, the locker was locked, but there was no item inside. This raises huge questions about the reliability and security of this delivery method. My mood is ruined, my item is lost, and my money was wasted. Please look into this situation, find my parcel, or refund my money! Using this delivery service now feels completely unsafe. I would not recommend using this service to anyone!
  • WS
    Wm J Dunger Sr
    May 4, 2026
    1.0
    My wife went to mail a letter at the post office in spanaway had a way to a half hour in line one person working there, this post office has downgraded so bad in the last 30 years
  • TS
    Terry Sorensen
    Feb 2, 2026
    5.0
    Like many, I'm guilty of writing reviews more often when I'm upset than when I'm happy. I just wanted to take the time to thank the folks at the spanaway post office for being patient kind helping me navigate a mail hold, a power of attorney, and going out of their way to give me a call back the following business day when I thought my mail had been lost. Very much appreciated.
  • GL
    Gabrielle A. Lowery
    Jan 15, 2026
    1.0
    Our neighborhood is having constant break-ins and theft of mail and packages at the neighborhood mailboxes. They admitted to someone having a set of master keys that isn't an employee. This month alone, a couple of times, mailboxes have been photographed wide open with all mail and packages stolen. A resident found a pile of postal and mailbox keys on the ground the other day. Complaints go nowhere. It's getting worse. USPS is a federal entity. They refused to change locks on the boxes and give residents new keys. They need to be investigated. This is an inside job. 🤬
  • PT
    Princessunique Thomas
    Jul 13, 2018
    1.0
    Absolutely the worst post office ever. I called 15 mins before closing to ask a question about my mail and the associate caught the biggest attitude because he didn’t want to check for me. He hung up in my face, I tried to call back numerous times but he let it ring!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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