United States Postal Service

Reviews

• JE

  Jackie E

  Dec 22, 2023
  5.0
  The in/out doors are slightly confusing (in by PO boxes and out by where the people are), but service is always pleasant and excellent. It's the closest post office to where I live so I will always come back.
• SW

  Sallie Walters

  Nov 19, 2022
  5.0
  I love there strive doing the best they can.Also the employees don’t control how many our assigned to that office .They always are friendly.Even to the customers who our not
• KC

  Kevin Chrisman

  Nov 6, 2020
  1.0
  My son was born almost 10 months ago and I have been waiting for my Social Security card in the mail ever since. I have verified multiple times with the hospital and with Social Security that they sent out the card to the correct post office. I am now going through the headache of having to order my son a new Social Security card. USPS has told me that it probably got lost somewhere and that there is nothing they can do about it. We moved to a different state this summer and checked the mailbox every day up until the point of leaving and the card still wasn’t in the box. I have since forwarded my mail to my new address and I canceled out that PO Box in Shoreline in September. I sent them the keys via certified mail and my notice of cancellation but I’m still getting notifications to renew my box and pay. I’ve never been able to get anyone to answer the phone there and they don’t have a voicemail set up. I expected to get a refund for the days that I did not use as well as for my key deposit. It’s pretty simple and I’ve never had an issue before when switching to a different PO Box somewhere else and forwarding my mail. It’s been almost a year so needless to say I am pretty frustrated that I still don’t have my son’s Social Security card to file taxes or for anything else.
• TM

  Toricruz Mendiola

  Nov 1, 2018
  1.0
  I also schedule a passport application submission and they said they don't do it here. That's great but why does the official website say so, and why does the automated message of the official usps number say so? (-: outdated infrastructure much (-:
• ER

  Elizabeth Ritter

  Mar 20, 2018
  1.0
  1.The post office employees at this location do not know their own policies and emphatically told me I was wrong when I was not. 2. They have lost several of our packages over the last 4 years. 3. The carriers have broken our new mailbox by shoving packages that do not fit into it. 4. Yesterday they put mail into the mail slot half way and one of my packages was stollen and the packaging shoved back inside. Also, they did not put all the mail all the way into our lockable mailbox and we found mail down the street. 5. They do not always leave slips for packages that need to be picked up from the post office. 6. They are quick to blame customers for their problems. 7. Some of the employees are rude from the beginning of a conversations and do not listen to explinations. I only deal with this post office because I have to. I often pay extra to avoid compainies from shipping to the post office. I am looking forward to moving outside of this post offices zone in a year.

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