The UPS Store

Reviews

• DN

  Damian Nyein

  6 days ago
  1.0
  Since when does notarization require speaking fluent English? What a horrible experience.
• DC

  Dylan Cole

  Jun 30, 2026
  1.0
  Unfortunately I can't recommend them for a UPS access point because if they feel like you are using them too often they'll throw out your packages and tell you to go file a claim yourself
• RH

  Roman Hashon

  Jun 15, 2026
  5.0
  Zelle was great! Got me in and out with a massive package in like a min. Helped me get a hand truck and proceeded drop off. Thank you!
• CF

  Citrus Faux

  Jun 10, 2026
  2.0
  $3 to print a shipping label. actual robbery
• ZZ

  Zebin Zhou

  May 24, 2026
  1.0
  Today around 1-1:15PM, I brought my item in for a return. If there is security footage, you should be able to see me. I am an asian, and I waited in line for a few minutes to return a small item. There were only two employees at the front counter, and the taller employee was the one who assisted me. He told me that in order to return the item, I needed to purchase an additional box to pack it properly. However, my item was already in its own package, and based on my understanding, I should have been able to simply drop it off with the return QR code. I felt like he was intentionally trying to make me buy something unnecessary. I did not argue with him at the time, but I do not believe what he did was correct. After that, I went to another UPS location, and the return was completed smoothly with no issue at all. I did not need to purchase any additional box — they simply scanned the QR code and accepted the return. I noticed that the owner seems to genuinely care about customer reviews because I do see the owner comment, so I believe this situation should be taken seriously. Your employee was very unprofessional, and it felt like he was intentionally making things difficult for me. Thank you for your time to read it.

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