The UPS Store

Reviews

• DW

  Divine Wolf

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ Great experience! I stopped by to return an Amazon package and expected to be in line for a while, but I was in and out within just a few minutes. Everyone working there was friendly, smiled, and made the whole process easy. It's refreshing to find a place where customer service is still a priority. Highly recommend!
• RS

  Rajdeep Singh

  4 days ago
  5.0
  Every employee I interacted with had such a positive attitude. They greeted me with a smile, answered all of my questions patiently, and made the entire experience enjoyable. It's refreshing to visit a business where the staff is so approachable, professional, and genuinely cares about helping people.
• PR

  PARMINDER RANDHAWA

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ I've been to several UPS Stores over the years, and this location stands out. The employees are professional, efficient, and genuinely helpful. They answered all of my questions, made sure my package was securely packed, and explained the shipping options without trying to upsell me. The store is clean, organized, and well-managed. I'll definitely continue using this location for all of my shipping and printing needs.
• JB

  Jillian Buenviaje

  Jun 17, 2026
  1.0
  I had a disappointing experience at this UPS Store during an Amazon return. My item was already packaged in a box, but it didn’t fit into one of the poly bags available in the return area, so I went to the counter for assistance. When the employee explained what I needed to do, I didn’t initially understand him, so I apologized and politely said, “I’m sorry, I didn’t understand.” Instead of simply repeating or clarifying his instructions, he responded with a lengthy and condescending explanation. After finishing, he looked at me and said, “Did you understand it this time?” I found this comment unnecessary, disrespectful, and degrading. As a customer, I expect to be treated with basic courtesy when asking a question. The situation itself was very simple—once I understood, all I needed to do was place the return label on the box since it was already packaged. Customer service should involve patience and clear communication, not making customers feel belittled for asking for clarification. I hope management addresses this, as no customer should leave feeling talked down to for simply asking for help.
• AG

  Asher Garland

  Jun 17, 2026
  1.0
  Typically a long wait, and the staff is at best completely uninterested in helping customers and at worst openly hostile. I came in for a basic shipping task and left feeling like I should have gone somewhere else. I would avoid this location if you care about quick service or professionalism.

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