United States Postal Service

Reviews

• CV

  Christine Vosburgh

  2 days ago
  1.0
  I would give no stars if I could! Post Office doors were still locked at 8:35 this morning as we looked in on workers at the counter. Door say lobby will be open at 5AM and this was incorrect. The workers had no care that 20 people were waiting outside....NO CUSTOMER SERVICE!
• TS

  Timothy Sletterink

  4 days ago
  1.0
  They claim no access to my gated neighborhood, yet they have a master key for the gates that all gated communities have, they have gate codes, and still say no access. I’ve watched the driver pull up to the gate sit for 5 minutes without even attempting to open the gates, and then drive off. Several people in my neighborhood are having the same issues, and with this happening no mail isn’t getting delivered. In the past they claimed there was a natural disaster (on a 70 degree day with the sun out) and a vicious dog. None of the neighbors on my street have pets aside from me, and they don’t go out front, not too mention the fact that we have the big central mailboxes on each street… this place is a joke. They also love to say it was delivered, and it doesn’t sho up for another 2-3 days. They told me when that happens it’s because the courier couldn’t get to it that day, so they mark it delivered, and that is falsification which is a Fireable offense. Any other pace that rn the way this does would be out of business fast.
• MB

  Mala B

  May 10, 2026
  1.0
  This is by far the worst post office experience I’ve ever dealt with. We’ve lived here for 2.5 years, and our USPS carrier consistently refuses to deliver our packages, using a different excuse almost every time. It has gotten to the point where I avoid ordering from companies if I know USPS will be the carrier because I already expect delivery issues. She also refuses to take outgoing mail from our mailbox, forcing me to drive to a public mailbox just to send mail out — something that should not be necessary when mail pickup is part of the service. I filed a complaint with the Attorney General’s office, which was forwarded to the post office. For a short period, things improved, but then the problems started all over again. I was even told that because the carrier is a union employee, she is protected and “doesn’t have to drive down our street” if turning the vehicle around is inconvenient. Mind you, where our mailboxes are located, she has to turn her vehicle around regardless. As a result, we repeatedly have to drive across town to pick up packages ourselves. During the brief time she resumed delivery, she still would not bring packages to the front door. Instead, she repeatedly left them on the side of the house near my parked car. Shortly after, my car’s tires were slashed. While I cannot prove any connection, the timing was incredibly unsettling. What’s even more frustrating is that when I’ve complained in person, multiple employees acknowledged that this carrier is a known issue. I was told to “keep complaining,” yet nothing changes because she reportedly answers to a family member within the office. Both my neighbors have complained about the same thing and nothing has changed. I don’t have animals nor do we have a gate of any sort at the entrance. The road is wide and traffic free. There is no excuse to not deliver packages. The lack of accountability, professionalism, and basic customer service is unbelievable. Residents should not have to fight this hard just to receive their mail properly.
• MT

  Michael Taylor

  May 10, 2026
  1.0
  Ok, this is for the PO boxs. They continue to raise the prices each year and now have implemented a new hours for access for PO boxes. So it more of, "you pay more and get less". To the post master, we have a PO box because mail continues to be stolen as the criminals have a master key, and the postmaster hasn't considered changing the key'd system. It's time to lower the price of a PO box. This system is broken and only made worse by this post offices directives.
• OK

  Orion KW

  May 4, 2026
  1.0
  Location is advertised with a 24 hour lobby and self serve kiosk but locks the lobby at 5:30pm. This would be fine if they actually opened the lobby when advertised! They say the lobby unlocks for access at 5am and yet I show up at 6:30am, before I have to go to bed because I work nights mind you and am unable to come during standard hours, AND THE LOBBY IS STILL LOCKED!!! There are no cars or employees anywhere to be found, the letter posted on their front door states the lobby will be open 5am-5:30pm Monday-Friday and yet there's NO ONE. This is beyond frustrating, the 24 hour kiosks are made for people like me who can't come during standard hours yet they make it completely in accessibile and redundant! If you're going to lock the lobby until normal hours just rip out the kiosk and take it off the website at this point

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