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United States Postal Service

2.0
(404 reviews)

Business Details

15833 Mill Creek Blvd, Mill Creek, WA
98012, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15833 Mill Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15833 Mill Creek Blvd, Mill Creek, WA
98012, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.0
404 reviews
5 stars
81
4 stars
18
3 stars
5
2 stars
22
1 star
278
  • DC
    Damaris Canales
    May 4, 2026
    1.0
    I’ve had repeated negative interactions with an employee THE LADY WITH PURPLE HAIR. She frequently talks over customers and has a dismissive, belittling tone. On my last visit, I was charged for a full roll of tape, while the next customer received tape at no charge. When I questioned this, I was told it wasn’t personal, but the inconsistency was obvious and felt unfair. I’ve seen multiple reviews describing similar behavior from this employee, which makes it concerning that no action seems to have been taken.
  • DD
    Debra Doser
    May 3, 2026
    4.0
    I can't tell you how many times I have mailed a. Package and stand in such a long line only for them to tell me I can't use this box. I get it... follow the mailing rules, but my God there are so many rules now. I can almost see why they are going out of business again. Just venting... sorry.
  • WW
    WotterMelon
    Apr 27, 2026
    1.0
    ANOTHER awful experience with this post office. Once again I have had abysmal delivery service, with our driver not even knocking on our door to obtain the required signature for my package delivery, instead just leaving the failed delivery notice. I was literally sitting inside waiting for it to be delivered. It is not the first time this has happened, and I'm certain my complaints are going straight into the trash without even being read.
  • JN
    Jordan Nelson
    Apr 12, 2026
    1.0
    Staff were unhelpful and rude. I was made to stand in line multiple times due to them not communicating the full shipping requirements adequately. They were unwilling to verify the sender address or help in any way. At the end, they made rude comments about the package contents, which were disclosed on the customs form.
  • SS
    Shay
    Apr 6, 2026
    1.0
    Heaven forbid you rush over from work and get here just before close. I arrived a few minutes (6 minutes or so) before they closed thinking it wouldn't be an issue because I had 1 question and wasn't sending anything out. Well that seemed to really bother the postal worker. I asked if it was possible to look up when my package would arrive since I have a PO box there and the tracking link wasn't working for me. I told her I have an email saying it was delivered but my PO box was empty and I couldnt get the link to work. I told her I understood it was late in the day and I could try to come by tomorrow if it was going to be complicated to look up. That I didn't want to bother them. She stared at me in disbelief and silence each time I asked or tried to get an answer from her she just stared at me with her eyes wide and mouth open like if I just asked her something scandalous. I didn't think this was a crazy question I figured the worst she could say was "we can't do that, try again tomorrow" but I just wanted to see since it would save me quite a bit of driving. I felt so humiliated standing there waiting for an answer while she just blinked at me. Finally she just said "well there's no package because I've already delivered all of them for the day" so I just apologized for disturbing her and left. The next day I came by and checked my PO box for a slip but instead found that she had stuffed the entire package into my extra small PO box for what I assume was out of spite from the day prior. All of my things were crushed and torn from that so thanks. Try to avoid coming after 430 because the postal worker will treat you like garbage and then destroy your packages after. 👍 EDIT: Updated to say it was the lady with the purple hair and black glasses. Reading the reviews it seems like I'm not the only one that's had a negative experience with her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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