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Staples

4.2
(268 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Mill Creek, WA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
16232 Bothell Everett Highway, Mill Creek, WA
98012, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM

Products & Services

1 list · 13 items

Base + Amazon Lockers/Amazon Returns/iPostal1/TSA

13 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

TSA Precheck

Speed through airport security TSA PreCheck. You'll be covered for five years for the cost of $78. TSA PreCheck hours may differ from regular store hours.

Reviews

4.2
268 reviews
5 stars
184
4 stars
29
3 stars
13
2 stars
4
1 star
38
  • CG
    C G
    Aug 7, 2026
    1.0
    Amazon returns counter is WAY understaffed!! They need another person, or a self service kiosk.
  • GN
    Gj Nelson
    Jul 24, 2026
    3.0
    1 clerk to accept Amazon returns and check out customers purchasing items. Unacceptable.
  • AA
    abcd
    Jul 22, 2026
    1.0
    The Amazon returns in this place take too long. It’s always such a long line. This place is open for longer than UPS which I thought was very convenient. But after seeing long lines every time I stopped. Their process involves scanning barcode for return(this is also slow) and again scanning barcode for some box, which takes very long. They also keep joking how they have only one device so only one person can help with the returns.
  • OO
    Oummm
    Jul 10, 2026
    1.0
    I had highly unprofessional and distressing encounter with an employee named Steven during my recent visit to staples in this location. During my visit, Steven was consistently rude and dismissive. When I first attempted to provide the name for my pickup order, he cut me off mid-sentence. I stepped away to get my card and returned to the store, he intentionally ignored me, necessitating another staff member to step in from across the room to assist me. Furthermore, when it came time to process my payment, Steven's behavior was completely disrespectful. Instead of handing me my receipt, he dropped it on the floor while I was reaching for it—an action so blatant that another customer nearby shook his head in disapproval. He also attempted to complicate the checkout process by directing me away from open registers until another colleague intervened to facilitate the payment. I found Steven’s conduct to be arrogant, unprofessional, and entirely unacceptable for a customer service representative. This was one of the most disrespectful experiences I have ever had, and I believe his behavior reflects poorly on your establishment. I hope this feedback is taken seriously!
  • DW
    Daniel Wilbur
    Jul 9, 2026
    1.0
    I came in to get a maintenance box for my Epson printer, they told me they only carried ink cartridges, I asked if I could show them a picture of the thing im looking for, just in case they have it, the worker said in a very sarcastic tone " sure, I've only worked here for 22 years" at that point I just left, very poor customer service

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