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United States Postal Service

2.0
(325 reviews)

Business Details

5409 100th St SW, Lakewood, WA
98499, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5409 100th St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5409 100th St SW, Lakewood, WA
98499, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.0
325 reviews
5 stars
52
4 stars
17
3 stars
15
2 stars
21
1 star
220
  • TM
    Terri Jamison Maurer
    May 2, 2026
    5.0
    I have always been treated courteously even if I did have to wait in line for a while. Its not the fault of the employees if people have unreasonabe requests or just problems that take a while to resolve.. Not everyones issues are simple. People should just have more patience. They should try to put themselves in the same place in their own job and ask themselves if theyve ever had a prob with a customer and had someone waiting and couldnt do anything about it but have them wait?
  • DW
    dj west
    May 2, 2026
    5.0
    Good customer service and fast I was in and out in 10 minutes
  • EM
    Elsie Mwangi
    Mar 12, 2026
    1.0
    Why is the self-service closed before 8pm as opposed to the notice on their door?. Update your notice to avoid wasting peoples' time.
  • SB
    Seth Bleuer
    Mar 6, 2026
    1.0
    This post office sucks. Mailman apparently left my parcel key in someone else's mail box, then leaves me a slip saying I didn't pick it up so it's returned to the post office and "unavailable for redelivery" so I have 10 days to pick it up or they will return to sender. Half of my packages end up in my neighbor's mailboxes instead of mine. Tried calling the post office but of course they don't pick up. Garbage service. This is why no one uses USPS anymore.
  • SM
    Sean McGregor
    Feb 24, 2026
    1.0
    We mailed something of value with a deadline for it to arrive, it was mailed on the 5th of Feb and we forgot about it as usually it goes fine. On this occasion one of the members of staff had stuck the shipping label over part of the address, it was supposed be going internationally. It spent 2 weeks traveling between Seattle and Lakewood and saying it couldn't be delivered when it hadn't even left the country. Went in to find out what was going on and a supervisor claimed they raised an email to track it down and get it going where it should be and there's usually an update within a day. That 4 days ago and our envelope hasn't been scanned since the 18th of Feb, we're now going to have to replace all the documents in the envelope which will be over $150 and on top of that reapply for what they were sent off for which is another $160, this post office is the worst I've dealt with and now putting us over $300 out of pocket and thats not counting re sending our documents again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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