FedEx Office Print & Ship Center

Reviews

• SF

  So Fine

  2 days ago
  1.0
  I was running behind to meet express pick up. The driver said you have 3 mins but the female employee took it apond herself and told the driver to just go. Driver left immediately and now i'm forced to drive to another location. Terrible customer service on her part when the driver was trying to do something nice. I will not use this facility again due to her lack of customer support.
• PP

  Pauli

  Aug 8, 2026
  5.0
  Micheal is such a great person. He is very kind.
• MC

  Mario Chavez

  Jul 30, 2026
  4.0
  I am not a fan of FedEx, but, I really Appreciate these guys and ladies great service at this location. No matter how busy they are. Thank you
• BB

  Baalnala

  Jul 17, 2026
  1.0
  If you’re having an issue and Brian is on the floor I would recommend you walk out and come back another day because he will not help you. You can get more help from a banana peel
• CC

  C C

  Jul 12, 2026
  5.0
  Great service, friendly staff who are knowledgeable and efficient! I am a frequent flyer here because I sell my gently used stuff on app and also ship cards, gifts and things to family and friends living in different part of states. The staff here are exceptional, they can tell me best shipping options especially when I'm looking for option to save or when I'm looking to deliver on specific dates. This FedEx is also always kept neat, stocked with all your shipping supply needs, so if you just brought in an item with absolutely no cover or packaging, the staff can help measure and weigh and recommend best size box so that you don't have to do all that work. The lines can be long during holidays and on weekday lunch hours but staff always have smile on their face and have the courtesy to say "thank you for waiting." I know that might be expected in customer service, but when they're literally doing five different things at once with some impatient customers, such appreciative and positive attitude is tough to present for anyone. Shipping can be stressful for most people but FedEx Lakewood staff help feel less stressed. They just installed drop-off station inside for prepackaged and prepaid labeled shipments so if you already have something that's ready to go, you can drop it off without standing in line. I think if you have QR code or Bar code from email, the label can be printed here too. Lastly, I am a long time customer of their shredding service. They do it at a fair cost, on the spot to shredding bin, and it saves me from paper cuts and other injuries from taking out those crimply paper pieces from the shredding machine, if you know you know! ; ) Five star customer service here and the manager here is one of the best I've seen. Thanks FedEx Lakewood!