United States Postal Service

Reviews

• LZ

  Llyn Zephyr

  Aug 27, 2026
  5.0
  I know this isn't the right place to put this, but huge kudos to our local mail delivery driver. Just excellent all 'round, very friendly, and takes the extra time to bring our packages to our doors rather than leave them in the box where they're likely to be stolen. Big thanks to all delivery drivers who are so conscientious, but especially to ours. (Old Pacific Highway near Kuhlman road.)
• NW

  Nicolle Watson

  Aug 26, 2026
  1.0
  USPS Needs a Serious Upgrade The entire USPS system is overdue for a major upgrade. As a government service operating in 2026, the level of delays, lack of accountability, and unreliable tracking is simply unacceptable. Every time I ship with USPS, it seems like my package is delayed by days, routed in completely unexpected directions, or sometimes goes missing altogether. At this point, customers shouldn’t have to constantly call, open investigations, and chase down packages just to receive something that was already paid to be delivered on time. Here’s my latest example: I had a package scheduled to arrive Saturday, August 22. On August 21 at around 4 PM, tracking showed that it had arrived at the Seattle Distribution Center. Then, somehow, the following morning at 8 AM, I received an update saying the package had arrived in Spokane. 🤔🙄 That’s when I knew: here we go again. I had to call USPS multiple times before an investigation was finally opened. Then, this morning, the tracking finally updated and showed that my package was “Out for Delivery” at 7 AM. Now it’s 7 PM, and there is still no package and no meaningful tracking update. This isn’t just about one late package. It’s about a system that needs modernization, better accountability, better logistics, more accurate tracking, and significantly more reliable customer service. We’re in 2026. Technology has advanced tremendously, yet USPS customers are still dealing with packages bouncing between distribution centers, unexplained delays, missing shipments, and tracking updates that leave you more confused than informed. The American people deserve better. USPS is an essential service, but being essential should come with a responsibility to provide fast, secure, transparent, and dependable delivery. It’s time for a serious overhaul of the system—not excuses. USPS, do better. We’re paying for a service, and we deserve to receive it. I had to re-edit this post I was just reading the reviews and the same thing has been happening for many months to many others and STILL NOTHING HAS BEEN DONE TO RECTIFY THE ISSUE AT HAND ???? where is management ??? Pls come to the front of the line
• JB

  Justin Bolin

  Jul 28, 2026
  5.0
  Always great service here. Cecilia was amazing in helping us with a bunch of packages!
• YG

  Yavi Griggs

  Jul 1, 2026
  1.0
  The Asian lady who worked behind the counter today at 4:15 PM was very very rude towards me. I did not feel welcomed from her as a customer and she was very disrespectful when I had asked her a simple question. Yuck.
• JM

  Jo Montero

  May 30, 2026
  3.0
  I come here to send packages and use kiosk if I cannot send via UPS.

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