FedEx Ship Center

Reviews

• TC

  Time for Change

  5 days ago
  2.0
  Employees IMMEDIATELY were talking negatively about customers after their exit from the store, but while other customers were in earshot. Seriously unprofessional.
• ML

  Mark Lewis

  May 12, 2026
  5.0
  The associate that helped me was excellent.
• HN

  Hoa Nguyen

  Feb 17, 2026
  5.0
  Really nice customer service,easy to drop off package 📦
• NT

  Nicholas Taylor

  Dec 16, 2025
  5.0
  I want to give a huge thank-you to Steven and his team at the FedEx location in Kent. Due to flood evacuations, the store had to close early, but Steven went above and beyond by allowing me to come in before business hours the following morning so I could pick up an urgent package. That level of customer service and care is truly exceptional. I’m very grateful for their professionalism, flexibility, and willingness to help during a stressful situation.
• MA

  Mohamed Almansouri

  Dec 9, 2025
  3.0
  I stopped by this location today and spent about 30 minutes trying to apply my company discount. The staff kept asking for the company address, which I provided, but they still weren’t able to get it figured out. This hasn’t been required in the past. I’ve shipped from this same location before, and all I’ve ever needed to give was the company name and my employee number. The team working around 9:30 didn’t seem familiar with how to apply the discount. I ended up going to the Kent Station FedEx, and they processed everything in under three minutes using the basic info. I’m not upset, but I hope the employees here receive better training so the process can be smoother in the future.