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United States Postal Service

1.5
(82 reviews)

Business Details

454 N 1st St, Kalama, WA
98625, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 454 N 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
454 N 1st St, Kalama, WA
98625, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

1.5
82 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
1
1 star
69
  • GH
    Gordon Hewitt
    1 day ago
    1.0
    The 1.6-star rating for the Kalama Post Office is completely justified. I have three security cameras and routinely watch Sunday delivery drivers cruise right past my house. The reason? The Postmaster allegedly instructed them not to deliver because I don't have a "tote." The Postmaster is incredibly rude, unhelpful, and power-tripping over basic community mail delivery. It took an arm and a leg just to get a mailbox approved here. The counter staff are fine, but the Postmaster treats everyone like an inconvenience. Upper management needs to step in and replace her with someone who actually cares about customer service.
  • DG
    Dan Goodrich
    Nov 22, 2025
    1.0
    Don’t piss these people off or you will never get your packages. They have a 1.6 rating for a reason. Worst post office ever. Time to fire everyone that works there and start over. 1 star is the lowest rating I can give you but it would be less if I could
  • NP
    NW Pines
    Jan 25, 2024
    1.0
    Very rude staff, especially a small old dark skin female!
  • JS
    Jennifer Stewart
    Aug 31, 2021
    1.0
    Extremely disappointed with our mail carrier and the people working the front desk. Moved to town and wanted to set up a mailbox rather than a PO Box. Went to the post office and got a piece of paper with the specifications on where to place the mail box. The lettering was so faint we had to look up online for the guidelines! Two years later and the mail carrier decides they don’t want to deliver packages to our front door if they don’t fit in the mail box, so they always leave one of those ‘sorry we missed you’ notes in the mailbox. Like seriously, we are home most days and you never even came up the driveway!
  • AD
    Art Dream
    May 30, 2019
    1.0
    Horrible customer service. Very snotty and rude ladies working there. Constantly getting other people’s important mail and missing things that I should have received in the mail. It’s very concerning that they are so careless with the mail and they shove packages so tight in the mailbox it nearly breaks it because they’re too lazy to drive it up to your house. My neighbors keep getting our packages as well. It’s just an all around mess. They need new employees.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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