United States Postal Service

Reviews

• BO

  Bryan O'Brian

  6 days ago
  5.0
  Incredible magic evens unbeatable odds! Thank you for making it ours🖤🌈
• JA

  Jazmine Anderson

  Jul 1, 2026
  1.0
  You cannot reject an Amazon Relay Box Truck because the driver was late. We work on Amazons schedule, not USPS schedule. We have mail trucks to wait for at previous stops and not to mention construction and the warehouse makes us late too. Take it up with Amazon, not the 3rd partry drivers
• LW

  Logan Wilgus

  Jun 23, 2026
  1.0
  Their self service kiosk drop box is constantly broken, what's the point of self service when you still have to walk up to the counter and hand it to someone? Especially when it's busy. Not going to risk that they'll actually get in the system and not just forget about it.
• TK

  T Kay

  Jun 20, 2026
  5.0
  Let’s start by setting realistic expectations: this is a post office. To expect immediate and concierge service feels misaligned. I have worked with this post office for years. Have I had to wait in long lines? Yes. That’s not really an issue when considering it’s a post-office, that’s a reasonable expectation. But the reason I rate this 5 stars and the reason I will continue to use this post office is because on two different instances when I’ve had an issue or need, they’ve really shown out. The first is that I was recovering from an emergency surgery and neglected to do a mail hold. I had failed to get my packages from my mailbox for a week or two. By the time I went over to get them, they were gone despite saying they had been delivered. I made a request online and received a phone call that same day and the woman who left me a message explained the situation and gave me her own phone number to call back at any time. Not only was my issue was resolved but it was resolved with kindness and I was able to pickup my packages at the post office the next day. The second is that a friend had a massive shipping order around the holidays that USPS didn’t show up to pickup at his warehouse (different city). He drove around to multiple post office locations and no one could help him. The people at Issaquah although they were undoubtedly overburdened could tell my friend was really stressed out and they offered to lend a hand and take the shipping orders. They stayed after hours helping him unload his truck and processed his orders for him. No, this post office isn’t perfect but I’m giving it 5 stars because of the kind ways they have gone above and beyond on these occasions.
• AA

  ARCHA AJITH

  Jun 13, 2026
  5.0
  I visited USPS to renew my daughter's passport, and the staff Eunju provided outstanding service. She was friendly, professional, and very knowledgeable throughout the process. Eunju carefully explained each step, answered our questions, and made the passport renewal experience smooth and stress-free. We greatly appreciate her patience and excellent customer service. Thank you, Eunju, for your help!

Frequently Asked Questions About United States Postal Service