Brand Certified
The UPS Store
3.3(150 reviews)
Certified by The UPS Store • Oct 11, 2026
Business Details
31811 Pacific Hwy S, Federal Way, WA
98003, United States
Certified by The UPS Store • Oct 11, 2026
(253) 529-4095
Certified by The UPS Store • Oct 11, 2026
https://locations.theupsstore.com/wa/federal-way/31811-pacific-hwy-s
Certified by The UPS Store • Oct 11, 2026
About
Certified by The UPS Store • Oct 11, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5245 in Federal Way offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To The Family Christian Store Or Office Max.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Oct 11, 2026
Hours
Certified by The UPS Store • Oct 11, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:30 AM - 5:00 PM
Sunday11:00 AM - 4:30 PM
9/7/20269:00 AM - 7:00 PM
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Products & Services
2 lists · 76 items
Explore offerings from The UPS Store on 31811 Pacific Hwy S in Federal Way, with popular printing products, printing services, mailbox services, and small business services available at this location.
Reviews
3.3
150 reviews
5 stars
79
4 stars
7
3 stars
3
2 stars
4
1 star
57
- DMdiongue marieme1 day ago5.0It was a good experience there. I went there to drop off Amazon. One of the sales associate helped me from scratch. I would like to thank Yoges, he was very helpful and kind
- MVMiguel T. Valenciano5 days ago5.0Great customer service
- RARosy Alvarez5 days ago1.0Terrible service! They didn't deliver my package on the day they said they would. I had to request a return so it wouldn't get lost. Their solution was to deliver it the next day and leave it at the door, even though no one was home to receive it. They refused to take responsibility for their poor service and still charged me for the express delivery I paid for. I'm furious! TERRIBLE SERVICE
- FFFaithSep 22, 20261.0Rude young Indian male worker at the counter on Tuesday 9/22 at around 5:20pm as I used a very small bit of your tape he proceeded to tell me “next time do it home “? That is very unprofessional and rude. Can UPS not spare clear tape to close a small package? Is it really an issue? Poor customer service please train your staff
- JLJa1369 L8Sep 12, 20261.0Staff is rude and not polite, switch to other UPS store.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5245 in Federal Way offer?
The UPS Store #5245 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store #5245?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 11:00 AM to 4:30 PM.
Is The UPS Store #5245 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:30 PM; hours may vary on holidays.
Are there any special holiday closures for The UPS Store #5245?
Yes, the store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. It operates with regular hours on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #5245?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5245 located?
It is located at 31811 Pacific Hwy S, Ste B, Federal Way, WA 98003, USA, next to The Family Christian Store and Office Max.
Does The UPS Store #5245 offer mailbox rental services?
Yes, The UPS Store provides mailbox rentals and services for receiving mail and packages securely.
Can The UPS Store #5245 assist with passport and photo ID services?
Yes, they offer passport and photo ID services.
Which nearby places can customers visit along with The UPS Store #5245?
Customers can visit Office Max and The Family Christian Store nearby, perfect for office and religious supplies respectively.
How can nearby storage and moving services like 'Move For Less' assist customers of The UPS Store #5245?
'Move For Less' offers storage and moving services that can complement shipping and packing needs for customers relocating or storing items when using The UPS Store's packing and mailing services.
What nearby services provide professional photography and event services that customers might find useful?
Pretty Grind Entertainment and Jolee Photography provide event photography and professional services nearby, which can be useful for business promotions or personal events after visiting The UPS Store.
Brand Certified Facts from The UPS Store
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