United States Postal Service

Reviews

• KH

  Ken Hanson

  3 days ago
  3.0
  Customer service person was very rude.
• EB

  Eric B

  5 days ago
  1.0
  Returned my mail to sender for 4 weeks straight because my name wasn't written in my mailbox. They have no authority to do this.
• GK

  Gurpreet Kaur

  Aug 7, 2026
  1.0
  I asked lady to borrow a tape to close return package. She said you buy tape, I have small tape can't use. I then requested to use small tape, she gave finally was very rude and unprofessional towards me. I went this place 1st time but very bad experience for a piece of tape.
• LL

  Lulu

  Jul 29, 2026
  1.0
  Had an extremely bad experience with a woman named Maura. Older white lady with glasses and curly brown hair. I would never ship out of here again due to her inability to treat people with human decency. I came there to mail a package and she yells at me that I need to tape the box up.. uh duh. I just didn’t know if we had to pay for the tape or not, it’s my first time so I genuinely didn’t know. I looked online that we could request to have labels printed in person because I wanted this address to be correct as it was very long, and she goes “you don’t know how to write down an address?” Absolutely disgusting. I didn’t acknowledge her for the rest of our interaction. Retrain your employees on hospitality, that’s beyond ridiculous.
• KK

  Kara Kittelson

  Jul 25, 2026
  5.0
  I wanted to recognize Darlethia for providing such exceptional customer service today. I came in with around 20 Depop packages to ship, and what should have been a fairly quick transaction turned into a much longer one because the thermal label printer kept malfunctioning. Every time it printed a label, it would jam, and she had to stop, fix it, and readjust everything before continuing. From what she shared, this has been an ongoing issue with the printer for quite some time. Despite the constant technical problems, Darlethia remained incredibly patient, calm, and kind throughout the entire process. What could have been a 15-minute transaction ended up taking closer to 40 minutes, yet she never made me feel like I was an inconvenience or rushed me. She stayed positive, worked through every single issue, and was determined to make sure all of my packages were shipped successfully. It’s easy to provide good customer service when everything is working properly, but it’s much harder to maintain such a positive attitude when you’re dealing with equipment that keeps failing. Darlethia handled the situation with professionalism, grace, and genuine kindness from start to finish. I truly appreciate the extra time and effort she put into helping me today. Employees like Darlethia are a huge asset to USPS, and I hope she receives the recognition she deserves. Thank you again for going above and beyond to make sure all of my packages made it out today!

Frequently Asked Questions About United States Postal Service