United States Postal Service

Reviews

• AA

  ageneralov

  Aug 3, 2026
  5.0
  Very helpful staff, got all my questions answered and without attitude, unlike other post offices.
• SS

  Suco

  Jul 18, 2026
  1.0
  I dropped off 4 different letters/orders, and all of them went missing! As a regular eBay seller, this is the first time that has ever happened to me for the last 350 orders that I usually drop off at any other USPS locations. Horrible!
• 1C

  1j change

  Jul 8, 2026
  1.0
  Public Service Announcement regarding Media mail vs the Median. I was sending an usb drive with video recordings to Olympia. I thought that this qualifies as media mail per DMM 173.3.2 sec 4. I very thoughtfully taped the envelope on the edges and corners the paper envelope so to reinforce it in case of damages during transit. The middle aged gentleman helping me immediately started scrutinizing my packaging stated that it was improperly packaged. I explained that it was an usb and that I was looking for media mail rate. The gentleman continued as though it was up to his sole discretion whether my mail was ineligible for media mail rates. I asked him for an explanation as to why only to be handed a brochure of the “rules.” and dismissed with, "its not job to explain." So I took the brochure and earnestly read through it. Under DMM 173.3.2 sec. 4 it is very explicit with what is qualified to be media mail, with this logic I was convinced my envelope was qualified, so after taking some time to read through these rules I went back in to get clarification. The man immediately denied me, saying that this was not media mail. I was so taken aback that I felt that my integrity was being questioned. I ripped open the envelope to show him the USB drive, which is a genuine reaction to someone feeling they are not being believed. I guess this was so provocative that he immediately threatened to call the cops, trespassing me and banning me from the USPS altogether for simply wanting to prove to him that it was media mail. I continued to press for an explanation on why he was reacting this way and why I didn’t qualify for media rate? Clarifying that I wasn’t trying to game the system. He retorted back, stating that he has done this job for 26 years and that my content does not qualify for media mail rate. After further research, the crux of the problem was not whether the contents of my mail were media or not but the median in which the media was being sent. I guess in the Federal governments infinite wisdom, CDs, books, and letters all qualify but usb drives were lumped into digital storage. This archaic precedent does not reflect what the public genuine needs but I digress. This simple explanation could have avoided this entire interaction and judging by this mans 0 to 100 reaction it suggests a pattern of defensive behavior where this was not this man’s first incident in this matter. The rules seem so logically inconsistent can you place blame on the public? I know this rule has become the bane of this man's tenure yet he has failed to realized how easy it was to defuse this friction point between the public and the USPS after almost 3 decades; your care and consideration. This rule may be old news to you but the brochure you gave me when you explicit stated it wasn’t your job to educate me does not explain for those who are earnestly seeking fair treatment. And yes, it is your job to inform the public especially to the subgroup of the population who will be born post 2000 because you choose to be in a public facing role. This man has failed to fulfill his fiduciary duties to the public. With all due respect, for the sake of public sanity and for this man’s work life balance and quality of life, if the public facing role provokes you to this level of reaction, why not simply work as a sorter or as a courier? These are fair questions, no? I'm sure the public taxes that funded your unionization and pension will be kept safe and intact whether you change roles. Bless your heart sir. Thank you for your time and consideration. Best regards, 1j
• CC

  chris cannon

  Jul 7, 2026
  5.0
  Efficient, professional, helpful and friendly
• AS

  Angelina Semonyan

  May 18, 2026
  1.0
  Very disappointing experience at this USPS location. I asked for Overnight/Express shipping and clearly said I was willing to pay for it, but the employee, Jeff, selected regular Priority Mail instead. Luckily I noticed the mistake before the package was sent. When I politely asked him to correct it, he became extremely rude and unprofessional. He started acting aggressively, loudly slamming objects, and creating a very uncomfortable environment for customers. Customer service like this is unacceptable, especially when the mistake was his own.

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