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United States Postal Service

4.2
(160 reviews)

Business Details

12400 SE 38th St, Bellevue, WA
98006, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12400 SE 38th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12400 SE 38th St, Bellevue, WA
98006, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
SaturdayClosed
SundayClosed

Reviews

4.2
160 reviews
5 stars
117
4 stars
10
3 stars
3
2 stars
2
1 star
28
  • KK
    Konstantin Fedorov (Kot)
    May 4, 2026
    5.0
    I’m writing this specifically to shout out John, who seems to be carrying this entire post office on his back. It is rare to see one person handle so much with such ease. John is friendly, incredibly organized, and fast as lightning. Even when the line is long, he keeps things moving efficiently without ever losing his positive attitude. Honestly, it feels like this entire location is held together by his hard work. If anyone deserves a raise and recognition from the USPS, it’s him. People like John make a normally tedious errand a total breeze. Great service!
  • WW
    Will
    Mar 17, 2026
    5.0
    John at this post office is just incredibly kind and understanding! Props to his service and generosity, makes your visits charming!
  • JK
    Joseph Keyes
    Mar 16, 2026
    5.0
    John was amazingly helpful with hands down the best customer service and just overall best attitude I've encountered at a post office. A+
  • FG
    fei gao
    Feb 12, 2026
    5.0
    John is best staff I met from all USPS
  • AS
    Angela Salas
    Jan 29, 2026
    5.0
    John and his team are AMAZING!! I come to this specific location because the customer service is the BEST. There are always very quick and happy to help each and every customer. I’m a property manager and find myself having to certify mail notices pretty often and this location is always ready and available while being so kind and patient!! I encourage everyone to come to the Factoria location!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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