United States Postal Service

Reviews

• KK

  Kevin

  Feb 16, 2026
  3.0
  Although the post office does struggle at peak times and the counter staff are a bit lacking in personality and customer service. All in all the service has been as expected. I notice others complaining of package delivery issues... All I can say is we order packages from Amazon almost weekly. In 6yrs living in area I have never had a single package lost. Yes sometimes it says out for delivery then changes at end of day to delivery tomorrow. No big deal. At least I know my package is safe just delayed a day. You people claiming multiple missing deliveries? Either you are scamming the USPS for lost delivery or you need to look at neighbors. Set up a ring camera or other surveillance. Like I said probably 1000 packages delivered in 6 years. As we speak multiple packages just arrived at our door. Not a single missing package.
• CS

  Christopher Smith

  Dec 19, 2025
  4.0
  It's govt, stamps are 78.cents each now?? Just crazy
• BW

  Beth Williams

  Apr 18, 2025
  2.0
  As others have stated, you may or may not receive your packages or other mail. If they do answer the phone, (I've usually had to call the general main US Postal Service line to speak to someone,) St Jay Post Office acts as though you are hassling them. Packages meant to be delivered to you might be delivered to someone else, because they put the parcel locker key in the wrong box. There has been mail theft at my apartment complex due to these kinds of issues. Or the postal worker will simply throw the packages up on top of and above all the mailboxes, so that anyone with access to our mail room can steal them. Will not deliver them to your porch. If you deliver the packages, I will not have to call and ask where they are. I don't appreciate being spoken to as though I am a child, being gruffly told: "TIME OUT! You need to slow down!!" when I am on the phone trying to relay the tracking numbers. Honestly, how slow do you need me to speak?? When I finally got a phone call back, about the packages missing, the guy tells me they were on lunch break and could not call, but the key probably was left in the wrong box (DUH that was what I had already explained!) The guy tells me they will get in touch with the driver who delivered and get back to me... tomorrow! I replied, "Well, thanks for your help and I hope no one else gets that parcel locker key in the meantime and steals my packages!" The level of incompetence has been preposterous. A package which actually DID come was torn half-open, and the back of a book was torn in the process. Thanks for ruining a Mother's Day gift!
• MB

  Matthew Brown

  Sep 13, 2022
  1.0
  i had a horrible experience with a blonde, balding employee, who refused service. I then had contact with the "Supervisor" (A large lady) who then told me to leave and refused me even more service. I'm absolutely appalled. *Note: I only describe the employees due to the fact that no name tags or names were given to me.

Frequently Asked Questions About United States Postal Service