The UPS Store

Reviews

• AR

  Amy Roberge

  2 days ago
  5.0
  They were very helpful and efficient.
• SM

  Sylvia MacKinnon

  Jun 21, 2026
  5.0
  I had been patronizing another store where I got to know the staff there well. I was shocked to find out that that particular store had closed, and decided to go to the Essex store. Imagine my pleasure and surprise to find Garrett at the helm of the store. He had accepted a position as Manager there. As long as I had known Garrett, I had been impressed with his leadership stance at the first store and I was able to notice that he had brought his skills into this new store. The store was clean, the layout is good, and the flow of service is efficient. Very importantly, the staff manning the different stations were very helpful and welcoming. I plan to continue to patronize this store because of my first experience the other day, and because I have every confidence that, under Garrett’s management, the store will do well and will work hard to ensure that the customers’ needs are delivered well.
• EF

  Erica Ferland

  Jun 18, 2026
  5.0
  The staff at this store is always efficient and friendly.
• CS

  Christine Scanlon

  Apr 28, 2026
  5.0
  I am always greeted and offered assistance when I come in. Alex is friendly and knowledgeable, offering to do my amazon return when the self serve kiosk was occupied with another patron
• ST

  Shauna Taylor

  Apr 1, 2026
  1.0
  Genuinely the rudest people I have ever had the displeasure of working with. I’ve never had a “manager” that was so condescending to a customer.

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