The UPS Store

Reviews

• TR

  Taylor Rimmer

  Jun 27, 2026
  2.0
  I’ve used this UPS location several times to return packages, and overall my experiences have been positive. My packages have always been handled with care, and the staff gets the job done efficiently. My only concern is with one of the male employees. While he’s capable and completes the transactions without issue, he often comes across as passive-aggressive and doesn’t always explain the process or what’s happening. During my most recent visit, I noticed him working with what appeared to be a new female employee, and I didn’t appreciate the way he responded to her questions. Training can be overwhelming, and a little more patience and professionalism would go a long way. Aside from that, I’ve had no issues with my packages or the service itself.
• JJ

  Jason Burton (JB)

  Jan 18, 2025
  5.0
  I love their tacos
• DD

  Daniel Diggs

  Mar 16, 2024
  5.0
  Well initially having some issues with the store the problem ended up being something that wasn't really their fault. The employees and the managers did their best job to resolve this quickly without issues on our end they've definitely bought some loyalty for me for handling this in such a gracious manner
• DB

  Dawn Baskette

  Feb 17, 2023
  1.0
  We charge for tape! I was dropping off an Amazon return last night and ran into poor customer service at this UPS Store. I dropped off the box and they scanned my return code on my phone. The young man behind the counter printed the label and asked me if this is how I was going to ship it. I said this was my 1st time using their store for a return and that I was used to Whole Foods as a drop off. The item was a pair of boots in the boot box. The front lip of the box was not secured so I asked if he would mind putting a piece of tape on the box to keep the lid from opening. This lead to the comment "We charge for tape." I told him to never mind and that I would leave the box as is. I can't believe we are charging for pieces of tape now. My hope is that one day that you experience the kindness that you put out into the world.

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