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United States Postal Service

3.1
(115 reviews)

Business Details

550 First Colonial Rd, Virginia Beach, VA
23451, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 550 First Colonial Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
550 First Colonial Rd, Virginia Beach, VA
23451, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

3.1
115 reviews
5 stars
51
4 stars
5
3 stars
6
2 stars
5
1 star
48
  • ML
    Morgan LeFay
    Apr 26, 2026
    1.0
    This does not make sense and is an example of how to waste money. I know they like to go on strike but maybe we should boycott the mail. Btw the place that my item is being mailed from is only a mile and a half from my house. We just did not want to go to the pharmacy that day. Apparently they did not want to go to me either. The fact that they burned all that fuel, hundreds of miles is as insane as the presidency.
  • BH
    Bianca Hearns
    Apr 22, 2026
    1.0
    Elderly clerk with grey dreads is extremely rude. Came in with a prepaid click and ship with the option print at post office selected with a priority flat rate envelope $10.30 included. Waiting in line upon my time for service I showed the receipt on my phone and she immediately caught an attitude “we don’t do that here” please train your staff better. Asked me to step out of line to go get the envelope asked which one refused to properly show which envelope that she barely looked at on the receipt. I’m not sure if she is unsure how to use technology properly or shouldn’t be working with the public. Decided to get a refund and take my business elsewhere. Asked for her name for I could happily let USPS know how awesome their customer service is and of course “post office employee”. Will escalate this. Thank you. Call the Oceana office, luck of the draw the manager of the Hilltop location answered. This isn’t sporadic behavior. The manager was amazing! She was very empathetic to how sub par and condescending the clerk she manages was (that clearly gets off on a mail based authoritarian vibe…baby it’s giving drop out) please. The manager is was great and very empathetic. Took the time to hear me, and offered amazing support for said unprofessionalism.
  • TT
    Tee
    Feb 18, 2026
    1.0
    Patricia is always rude , never smile
  • ES
    Eblouir Shop
    Feb 16, 2026
    5.0
    Love, love, love Mr. Brian and the staff! They always help me every single time and even taught me how to use the shipping label machine in the front and the drop box so I don’t have to wait in line. Thank you guys so much I’m much more confident when I come in now, knowing what I know!
  • FF
    Farah Foster
    Jan 14, 2026
    5.0
    It's busy, but they always have good service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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