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The UPS Store #5660 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
I had a very disappointing experience at the UPS Store on Independence Blvd in the Haygood Shopping Center in Virginia Beach. The employee working the counter attempted to charge me significantly more for shipping by increasing the dimensions of my box by over 2 inches on every side. Since UPS pricing is based heavily on size and weight, this made a noticeable difference in cost.
When I questioned the measurements, I was given a confusing explanation about “inner dimensions” that honestly made no sense. It wasn’t until I told him I would take my package somewhere else that he suddenly agreed to remeasure the box correctly. Once he did, the shipping price dropped by almost $5.
Customers should be aware and pay attention to the measurements being entered when shipping here. I understand mistakes happen, but this did not feel honest or transparent.
JW
josh wetter
4 days ago
1.0
They have the most ridiculous hours
KC
Khyler Campbell
Apr 10, 2026
5.0
Bernie is the best. Professional, friendly and knowledgeable. The ups store is normally a serious place with dmv vibes and isnt typically a place you walk out of with a smile on your face but thanks to Bernie doing business here is not only efficient but enjoyable.
TA
Terri Aguilar
Mar 6, 2026
5.0
This is my local UPS store, it’s conveniently right up the street from me. I always get 5-star service at this location. Bernie always greets me with a smile, and asks me where I’ve been if he hasn’t seen me in while. Service is top notch!!! 10/10 - Highly Recommend!⭐️
AA
Ashley
Mar 3, 2026
5.0
Bernie (store owner) was very nice and helpful. I had a really good experience with this store.
What services does The UPS Store #5660 in Virginia Beach offer?
The UPS Store #5660 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #5660 located?
It is located at 1083 Independence Blvd, Virginia Beach, VA 23455, United States.
What are the operating hours of The UPS Store #5660?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:30 AM to 3:00 PM; Sunday: Closed.
Is The UPS Store #5660 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19; open regular hours on November 11 and November 28.
What payment options does The UPS Store #5660 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5660?
You can call +1 757-460-7460 or email store5660@theupsstore.com.
Does The UPS Store #5660 offer mailbox services?
Yes, they offer mailbox rental and mailbox services for mail and packages.
Are there nearby places for document shredding services?
Yes, Shred Nations is nearby, offering specialized shredding services that complement The UPS Store’s offerings.
What nearby locations could a customer visit before or after using The UPS Store services?
Customers can visit the Haygood Shopping Center for shopping or get a haircut at Great Clips, both located nearby for convenience.
Is there a nearby health or fitness facility near The UPS Store #5660?
Yes, Anytime Fitness Haygood gym and HOTWORX Virginia Beach yoga studio are close, allowing customers to combine errands with fitness activities.
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