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Person picking up a package from USPS smart lockers
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United States Postal Service

1.8
(174 reviews)

Business Details

445 N Main St, Suffolk, VA
23434, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 445 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
445 N Main St, Suffolk, VA
23434, United States

Hours

Monday8:30 AM - 12:30 PM1:30 PM - 5:00 PM
Tuesday8:30 AM - 12:30 PM1:30 PM - 5:00 PM
Wednesday8:30 AM - 12:30 PM1:30 PM - 5:00 PM
Thursday8:30 AM - 12:30 PM1:30 PM - 5:00 PM
Friday8:30 AM - 12:30 PM1:30 PM - 5:00 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Reviews

1.8
174 reviews
5 stars
25
4 stars
8
3 stars
4
2 stars
9
1 star
128
  • AB
    Al'vina B
    May 7, 2026
    1.0
    This location is so unprofessional! They are constantly leaving my packages in the incorrect parcel lockers or not leaving a key so I can obtain my packages. This has happened so many times that i’ve started hanging around the mail area when i know usps is delivering my package so i can get it right away. They also never answer their phone to resolve any issues. Customer services tells you to wait 7 days before submitting a request but that’s ridiculous! How hard is it to deliver mail to the right mailbox if that’s literally your job??!!
  • LG
    Linda Guthrie
    Apr 29, 2026
    1.0
    Unprofessional, incompetent, not to mention been on the news several times because of this! Won't use the code THEY have to get into my building and deliver my packages! I have to go up there constantly! Delivers my mail to the wrong addresses or mailbox or not at all!! This is the worst post office I've ever seen!!!
  • WW
    WAS
    Mar 21, 2026
    4.0
    We came in mid-morning on a Saturday. The lady who served me was patient and helpful. She gave clear instructions for mailing an overseas package and didn't rush me. I know the Post Office isn't perfect but it was a good experience and they got some good folks who are doing their best. No complaints from me.
  • JJ
    Josie
    Mar 5, 2026
    1.0
    It’s truly shocking that this is a federal organization. It’s the most unorganized entity I’ve ever encountered. My large box package was picked up by the mail carrier, who claimed to have scanned it in but never did. It’s been a month, and my tracking status still shows “pre-label created,” indicating no further updates. Seven days later, I visited the location, hoping to get some updates on my tracker app. However, they were completely unhelpful. They didn’t even try to assist me in resolving the issue. The carrier was nowhere to be found, and there was nothing they could do. It was a very unprofessional environment. Ironically, when I entered the establishment, I found another customer in front of me who shared the same concerns and she received the same response. This location can’t be trusted! Totally unacceptable! I canceled my business account and started using UPS, which has been the best service I’ve received so far. I would give 0 stars if I could!
  • MM
    Maya
    Aug 9, 2024
    1.0
    Truly don’t know how this place is still open. None of those should have a job. Especially the lady with the dreads and glasses. You can tell that none of them care about their job. They are all rude. I truly hope this place shuts down

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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