RXO

Reviews

• JA

  Jennifer Andresen

  Aug 27, 2026
  1.0
  I set up pick-up for an item I am trying to return. THREE times, RXO’s system rescheduled the pick-up day without asking if the day would work for me. The first two times I called and after spending too much of my time on the phone, I got the pick up day was rescheduled to a day I would actually be home. When it happened a third time (for the same order!) I had no patience left and at I asked to speak to a supervisor or manager. I was told I’d be called by one in 30 minutes. Here I am, more than 2 hours later, no call. Do better. You can’t reschedule a pick-up that requires a person to be home without checking with the person first.
• NC

  Nelson Cardoso

  Jun 13, 2026
  1.0
  Quite possible the worst experience in customer service i had, they were supposed to pick up ikea furniture for return and never showed up, rescheduled twice and they never showed or called, and when i contact them they said someone is on their way but route you to customer service in the Philippines. dont ever work with this company for anything.
• JP

  Jocinta Powell

  Jun 7, 2021
  5.0
  Great delivery experience. On time, cleaned up afterwards, and fast.
• KC

  Kathy Cunningham

  Mar 27, 2020
  5.0
  Delivery went without a hitch, and XPO was willing to accommodate a special delivery timing request.
• GW

  Glenn Whetstine

  Mar 18, 2020
  5.0
  Great Job guys! Quick and smooth with my delivery!

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