FedEx Office Print & Ship Center

Reviews

• DL

  David Lee

  1 day ago
  5.0
  Kym went above and beyond to listen to my needs and help resolve an issue I was having with print alignment. Since I brought my own paper, I initially assumed the problem was due to the machine’s limitations, but she took the time to troubleshoot and test possible causes on her side, as well as factors that may have contributed to the issue on my end. When I arrived at the location, I was genuinely impressed by her dedication and willingness to figure out the issue. She earned my full respect. In the end, the issue was resolved, and the prints came out perfectly aligned. I couldn’t be happier, and they definitely earned our trust and future business. For anyone bringing your own paper: make sure to check both the paper weight (lb) and GSM specifications, and confirm that they are compatible with their system beforehand.
• AU

  Andres Uribe

  May 4, 2026
  1.0
  I had a very disappointing experience at FedEx. This was my first time coming in to print something, and unfortunately, it left a very negative impression. When I arrived, I went to the front register and the employee there showed absolutely no intention of helping. Since I wasn’t familiar with the printing process, I struggled to figure out how to send my document to the printer. Instead of offering any guidance, he remained disengaged and made no effort to assist. Another employee briefly acknowledged me and suggested I use the Wi-Fi, but then walked away without explaining anything further. I followed that suggestion, but it didn’t work, and I was still stuck trying to figure things out on my own. What was most frustrating was that the first employee clearly saw I was having trouble but chose to ignore the situation. Instead of helping a customer, he picked up a vacuum and started cleaning, even though the store was still open. That felt incredibly dismissive and unprofessional. Customer service like this is unacceptable, especially for someone visiting for the first time. A little guidance would have made a big difference. Instead, I felt ignored and unsupported. I will not be returning to this location. I would rather drive extra miles to another place where customers are treated with basic courtesy and willingness to help.
• NA

  Naseem Arif

  Apr 27, 2026
  1.0
  Very dum staff. Didn't know how to work with photoes and other digital work
• AG

  Amy Gutsmiedl

  Apr 25, 2026
  5.0
  Excellent service on a same day poster board ordered online. Was able to speak with a live person to verify some info. She cared about the outcome and it showed. Many thanks!
• DA

  David Anderson

  Apr 21, 2026
  5.0
  Super helpful and responsive help at the store. Really appreciate it.

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