The UPS Store

Reviews

• GM

  G M

  May 12, 2026
  1.0
  Not sure why this store has 5*, but my recent experience was quite terrible. I was standing in line behind a customer being served and once done, the lone cashier decides to blatantly ignore me and instead help the latest person to enter the store. I called her out on this and she made some excuse about this one being a faster transaction, which even the new customer refuted. The employee proceeds to help me and 2 seconds later, AGAIN tries to convince me that I need to let her help the other person first and I had to openly tell her that I'm taking time off work to do this, so no, please wrap up my task. I was truly appalled at such poor customer service. I was genuinely excited for a more local UPS store opening, but I can guarantee you I will not be returning to this store. Not sure of the reason for her discrimination and blatant favoritism but not worth my time and money. Users beware! 1/5* - NOT recommended!
• RL

  Rebecca Ling

  Apr 28, 2026
  5.0
  This location was recommended to us when we needed to print flyers for our missing dog. They really came through for us and helped us in our time of need. Those flyers brought our dog home to us! I highly recommend them!
• JP

  Josh Park

  Apr 13, 2026
  5.0
  Word cannot describe how nice it is to have a UPS that cares and have great employees. I've worked in the shipping industry before and some branches are just awful. Not here. You'll leave feeling cared for, knowing you have been taken care of and the best feedback was given when asking for advice. Top notch store in all of shipping, not just UPS.
• CC

  Carmen Cardin

  Apr 2, 2026
  5.0
  Every time we use the services that this agency offers, we are very well served. The person who attended us today, named Rajin, located at terminal POS8216B, employee 375221, was very attentive and explained to us, with all the details, how the delivery process would go, regarding the deadline. He confirmed the details of the addresses and personal data twice. Excellent professional. Fast and super effective service. Thank you!
• JJ

  Joanie

  Mar 28, 2026
  5.0
  This new UPS store is a blessing! The customer service here is amazing! The gentleman behind the counter was so patient and kind in helping me. He really went the extra mile in shipping a large item for me. I'm so glad we have this store in our community.

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