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United States Postal Service

2.3
(43 reviews)

Business Details

24134 Welcome Way Dr, Ruther Glen, VA
22546, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 24134 Welcome Way Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24134 Welcome Way Dr, Ruther Glen, VA
22546, United States

Hours

Monday9:00 AM - 1:30 PM3:00 PM - 4:30 PM
Tuesday9:00 AM - 1:30 PM3:00 PM - 4:30 PM
Wednesday9:00 AM - 1:30 PM3:00 PM - 4:30 PM
Thursday9:00 AM - 1:30 PM3:00 PM - 4:30 PM
Friday9:00 AM - 1:30 PM3:00 PM - 4:30 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Reviews

2.3
43 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
2
1 star
26
  • DL
    Daft Trash (Lilly)
    6 days ago
    1.0
    I don’t know what’s going on over here. I had a package due 3 days ago and they’re just like, not even attempting to bring it to my house. I need to sign for it! I don’t know what the deal is. I would love the package I paid a lot of money for. They keep saying they attempted however, not a soul came to the door at any point. They put a notice in my mailbox on the second day. (You would think they’d put it on the door if they came to the door) Even when I scheduled for re-delivery following the instructions on the notice it didn’t come. So I don’t know what’s up, I’m very frustrated. I cannot for the life of me understand what the issue is. Now the tracking info won’t even update at all. I’ve received zero communications as to what the hell is going on with my package. This is absurd, truly. Laziness beyond your wildest imagination.
  • FF
    Francey
    May 11, 2026
    1.0
    I will start with it would have left a zero but it didn't give that option. Our mail is never a steady delivery some days going into a week we get no mail then one day we get mail dated back weeks. The mail carrier in our area does not bring package to the door she drops them st the end of our driveway or like Saturday tried to stuff them all in our mail box which damaged the items in the box. She never brings like certified letters to you door, just puts the slip in our box . We have on multiple times called and they dont seem to care at all and do nothing to fix the very careless service they provide.
  • PP
    PuertoRicanfjr12
    Feb 14, 2026
    1.0
    Right after the snow and ice storm, I was told to sign a Hold Mail form because the Mail Clerk at the front desk said that they are backed up on deliveries. I signed the Hold Mail form and as soon as I about to write what date that they should continue to delivery, the Mail Clerk goes "Don't sign that part! We will deliver your mail within 24 to 48 hours once we get things cleared." I did what she said and gave her the form. 48 hours later and no mail was delivered. I go to the post office the next day after the 48 hours and they said, "We have no mail for you." A week or two goes by and still no mail. I go to the Post Office today and questioned why my mail is not being delivered. A different Mail Clerk goes, "Because you signed the Hold Mail form and didn't return the day after to get it!" Seriously! That is what she said! No one said anything about returning the next day and I came back after the 48 hours is up with them telling me that I have no mail! This office needs to retrain their employees about miscommunications and getting their facts straight.
  • TF
    Tina Fritter-Troy
    Feb 12, 2026
    1.0
    Only gave one star because you can’t give zero this post office is the shittiest post office I’ve ever dealt with they do not ever answer their phone. I’m always missing packages and have to constantly call and track my mail down then on top of it all my last package that they keep telling me was undeliverable because of the weather has been sitting at the post office since February 3 after telling me it was lost meanwhile while it’s sitting at the post office I do actually get two packages that I ordered, but they were left in my paper box at the end of my driveway. Someone needs to go in and clear everybody out of this post office and restaff and retrain shittiest post office I’ve ever dealt with. And I’m attaching a pictures of my last order that I was referring to, which is funny because it says it’s being held in Doswell post office but yet it’s in Ruther Glen and I never asked for it to be held.
  • LH
    Leila Holmes
    Feb 2, 2026
    1.0
    We know the weather is an issue. We have not gotten mail for 5 or more days. We see on Inform delivery what mail we are supposed to receive. Other neighbors have received mail and packages where we live. A neighbor said they saw a mail truck in our neighborhood and received packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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