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United States Postal Service

2.3
(47 reviews)

Business Details

1733 Grandin Rd SW, Roanoke, VA
24015, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1733 Grandin Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1733 Grandin Rd SW, Roanoke, VA
24015, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.3
47 reviews
5 stars
12
4 stars
4
3 stars
0
2 stars
3
1 star
28
  • MD
    Melissa Davis
    4 days ago
    4.0
    Great staff
  • ZM
    Z M
    Oct 15, 2026
    1.0
    Does not answer there phone. Provides zero customer service when you do finally get in touch with them on the 15th phone call. Pathetic excuse of my tax dollars being spent tbh.
  • DS
    Drew Sallada
    Jul 20, 2026
    1.0
    Quite possibly the worst experience at a USPS store in my life . Teresa at the front desk was horrible . I mailed priority and the box needed tape . She half taped my box that had a super expensive item and then when I complained I paid the $3.99 for a roll of tape and then she proceeded to grab tape from under her counter and taped it more . What a JOKE
  • AH
    Amber Horton
    Jun 10, 2026
    1.0
    Potentially the worst post office in Roanoke. Terrible and HOSTILE mail delivery service. Mail carriers will literally write hateful notes on your mail, refuse to deliver your mail for DAYS without any warning or notice, gossip to your neighbors about you?? (not only wholly unprofessional but a very sad showing of the state of "community" in our little neighborhood), and the post office itself will not lift a finger to help you whatsoever. I've read so many recent horror stories just in these reviews alone! You cannot reach the Grandin office by phone, they will not answer their office phone under any circumstances I've found. I've never in my life had an issue with the USPS until having to interface regularly with the Grandin office. It's clear they viscerally hate their jobs and seem to take that out on their customers. They very obviously do not care about their community or it's mail service. Maybe get different jobs?
  • JT
    Justin “NightHawk” Talbert
    May 27, 2026
    4.0
    Nice little post office right beside Grandin Village that can handle most things you need like address changes, postal accounts, purchase stamps and shipping or receiving along with materials also has a decent sized post office box area it is clean and nice looking but a little dated and older fixtures and furniture but still well kept and a nice, charming, cozy, little post office I enjoy doing all my postal business here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 18, 2026Yext Knowledge Graph
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