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USPS self-service kiosk
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United States Postal Service

2.4
(50 reviews)

Business Details

3018 Melrose Ave NW, Roanoke, VA
24017, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3018 Melrose Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3018 Melrose Ave NW, Roanoke, VA
24017, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.4
50 reviews
5 stars
14
4 stars
4
3 stars
0
2 stars
2
1 star
30
  • MD
    Melissa Davis
    4 days ago
    4.0
    Gets backed up some but the staff are great!
  • SE
    Shayla Evans
    Oct 15, 2026
    1.0
    The lady at the front, (maybe Vietnamese) my god. Please get someone else in there that's helpful, and not rude. Part of being a clerk is having good customer service and sister girl has ZERO. 3 times in this post office and in the last week and every time I walked back out with my packages that I was trying to mail off because of her. I will never step foot into this post office again.
  • UH
    Util Hnd
    Jul 1, 2026
    1.0
    If you have the chance to go to a different USPS location, do it. They lost an important package I dropped off at this office, and they never took responsibility for it.
  • TH
    Tracy Huffman
    Jun 10, 2026
    1.0
    This post office is useless. The mail carrier that delivers to my route evidently cannot read. My package was delivered to the wrong location. I've tried calling multiple times over the last 3 days but nobody answers the phone. Sorry service!
  • MN
    Mahtaab Noorzad
    Jun 9, 2026
    1.0
    I give you zero stars. You are the worst and most careless post office. I paid money and arranged for my package to be delivered within 10 days because it was very urgent, but now it has been one and a half months and there is still no news about my mail. Do you even do your job properly? If my package is lost, I will file a complaint against you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 18, 2026Yext Knowledge Graph
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