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USPS self-service kiosk
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United States Postal Service

2.7
(177 reviews)

Business Details

419 Rutherford Ave NE, Roanoke, VA
24022, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 419 Rutherford Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
419 Rutherford Ave NE, Roanoke, VA
24022, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.7
177 reviews
5 stars
63
4 stars
10
3 stars
7
2 stars
5
1 star
92
  • MD
    Melissa Davis
    4 days ago
    5.0
    Great people and experience every time!
  • TA
    Terrance Archambault
    Sep 18, 2026
    5.0
    My mother and I went in and I have to say it was the best customer service we've ever had.
  • DC
    David Cowden
    Aug 19, 2026
    1.0
    Whenever im waiting on a package, coming from far away it's pretty smooth sailing and fast, until it gets to roanoke, then the progress slows to crawl. I have a package that ends up setting at the distribution center for 2 days. I should be able to come and pick it up, since we're dragging our feet.
  • LL
    Lana
    Aug 17, 2026
    1.0
    Came in with 2 international packages and had everything filled out ready to go. One person behind the counter. Once he realized i am sending overseas he kept telling people in line behind me that it will be a long time. I responded that it usually takes 5 minutes. Once he did first shipment, he excused himself to go use a restroom. 15 mins later he came back and asked me to return tomorrow with my other shipment because he doesn’t have time to do both. It takes one form to send a package. It asks for name address and contents of the shipment. Horrible but it’s not like we have a choice.
  • RW
    Ruby Wood
    Aug 1, 2026
    1.0
    I always have an issue with this post office. Every worker I've ever encountered has an attitude and doesn't want to do their job! I came in on a Saturday before closing and the man had an attitude and didn't want to ship my package because they closed in 10 minutes. So I went to the self serve machine and filled out the postage and paid for it there. When I went to try to drop off the package at the desk they had already ran up and locked the doors so I couldn't drop it off and it wasn't even past closing time yet. The attitudes and customer service in this place are trash. If you don't want to work till 12 maybe get a different job or change the closing time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 18, 2026Yext Knowledge Graph
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