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Brand Certified

United States Postal Service

2.3
(259 reviews)

Business Details

1801 Brook Rd, Richmond, VA
23232, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1801 Brook Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1801 Brook Rd, Richmond, VA
23232, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.3
259 reviews
5 stars
64
4 stars
15
3 stars
7
2 stars
12
1 star
161
  • SB
    Serena Ball
    May 8, 2026
    5.0
    Shema went out her way to help me get my mail change situation corrected and changed. I truly appreciate all her help. The supervisor as well.
  • AB
    Arup Bhattacharya
    Apr 9, 2026
    5.0
    Always find them quick and helpful
  • MB
    Monica Bailey
    Mar 13, 2026
    1.0
    The Richmond distribution center has held my package for 5 days and refuses to deliver it to me. When I call. They yell at me and hang up on me
  • EW
    Eddie Woodward
    Feb 3, 2026
    1.0
    My packages come through here and I hate it, because it literally takes three to four days to leave here to come to Caroline County. It’s ridiculous!!!
  • BB
    BlazingBroc
    Jan 30, 2026
    1.0
    We have been waiting for a package that has now been delayed for over a week. It was marked as out for delivery today. Our road is clear of snow and ice. Our drive way and front walk way are easily accessible. We have had no issues getting mail or other packages. They marked the package as "unable to be delievered due to no access to delivery point" which is entierly untrue. Very disappointed. My spouse and I work the next few days and will not be able to make it out to pick up the package. Very, very disappointed in the service we have recieved in our shot time at our residence.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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