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USPS self-service kiosk
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United States Postal Service

2.3
(273 reviews)

Business Details

1801 Brook Rd, Richmond, VA
23232, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1801 Brook Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1801 Brook Rd, Richmond, VA
23232, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 13 items

Explore offerings from United States Postal Service on 1801 Brook Rd in Richmond, with popular services available at this location.

USPS Services

13 items

Services

BIOBIOHR
BIOBIORT
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
CALLREFERRAL
LASTCOLLECTION
LBROSSK
LOBBY
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
POBACCESS

Reviews

2.3
273 reviews
5 stars
71
4 stars
17
3 stars
7
2 stars
12
1 star
166
  • KJ
    Kendra Jonnell
    2 days ago
    1.0
    Never went somewhere where workers sould like they at a friend house .Never again
  • WF
    William Fischer
    6 days ago
    5.0
    Super kind and helpful employees in my experience
  • AV
    ANTONIO VILLA
    Aug 22, 2026
    1.0
    The absolute worst service I have ever received.I would strongly suggest going to any other post service.
  • WW
    Wendy Wilson
    Aug 18, 2026
    5.0
    They had everything that I needed and my wait was short, despite the steady flow of customer activity.
  • JJ
    Jenna
    Aug 18, 2026
    1.0
    I don't even know what they are doing with my package. It was supposed to be delivered like 3 days ago and I still haven't got it. How is it possible to change from 'out for delivery' status to 'processing at USPS facility' status? Doesn't make any sense. There's no update or notice whatsoever why it got delayed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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