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USPS self-service kiosk
Brand Certified

United States Postal Service

2.9
(69 reviews)

Business Details

1021 Hioaks Rd, Richmond, VA
23225, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1021 Hioaks Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1021 Hioaks Rd, Richmond, VA
23225, United States

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 25 items

USPS Services

25 items

APC
BIOIPPB
BRMACCTBAL
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.9
69 reviews
5 stars
28
4 stars
4
3 stars
3
2 stars
2
1 star
32
  • NW
    Netta Wyatt
    Jun 26, 2026
    1.0
    Went to send off Certified Mail at this location the young lady knew it was a money order on June 17.Guess what it was stolen.Definitely pressing charges and pursuing a police investigation.
  • SR
    Steven Ritchie
    Jun 24, 2026
    5.0
    Always help
  • NU
    Neq U
    Jun 1, 2026
    1.0
    I had a very unprofessional experience at this USPS location on 6.1.26 with R.Henry. And he was rude, dismissive, and escalated the situation instead of helping me resolve my issue. I came in for assistance with mail issues and he wanted to get into a full blown argument, cursing and very disrespectful, and instead of receiving support, the interaction became difficult and unproductive. I did not feel respected as a customer. I hope management reviews how customers are treated at this location and provides better training on professionalism and communication.
  • JC
    Judy Cooper
    May 11, 2026
    1.0
    Too slow
  • AS
    Aleksandr Sannikov
    May 6, 2026
    1.0
    Requested that my mailbox slot in a cluster mailbox be rekeyed, and after 2 or 3 weeks of waiting, they called me to pick up my keys. After picking them up, I realized the new key did not fit my mailbox. When I asked the office about it, they pointed me to the mailbox they had rekeyed, which turned out to be another person's mailbox! They refused to acknowledge their mistake and instead requested that I submit a new rekeying request. When I came back to submit a new request, they closed the office early and told all customers that no new services could be processed for the day, even though it was still 30 minutes before the actual closing time!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 05, 2026Yext Knowledge Graph
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