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USPS self-service kiosk
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United States Postal Service

3.0
(84 reviews)

Business Details

3517 Floyd Ave, Richmond, VA
23221, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3517 Floyd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3517 Floyd Ave, Richmond, VA
23221, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 25 items

Explore offerings from United States Postal Service on 3517 Floyd Ave in Richmond, with popular services available at this location.

USPS Services

25 items

Services

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTPHOTO
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

3.0
84 reviews
5 stars
35
4 stars
4
3 stars
2
2 stars
8
1 star
35
  • CN
    Caleb Nastasi
    Jul 2, 2026
    1.0
    Tried to go yesterday but it closed at 3:30 due to “understaffing”, and their notice was a piece of paper on the door. I tried to go today, and they will only accept exact change and their credit card reader wasn’t working. The workers take their sweet time with everything. I went to Publix instead, and the stamps were cheaper!
  • CC
    Caitlin
    Jun 17, 2026
    1.0
    can i give negative stars?? waited in line for over 30 minutes only to have to interact with one of the worst people I've encountered in awhile. it was my first time shipping a bigger package - a fragile, handmade art piece - so i had questions lol big mistake. before i could greet the person and ask my question, she grabbed the box from me, tipped it on its side, and demanded my QR code. i asked her to please turn the box right side up because it was fragile and she ignored me while demanding the QR code. I asked her again to fix the box while saying I didn't have a QR code I had some questions about how to best ship the package. She told me I wasn't prepared, that I needed to get out of line and come back when I was ready. i had just waited 30 minutes in this line which still had 10 people behind me and she wouldn't even let me ask a question. the whole time my box is still on its side!! i started to reach over to set the box right side up and she picked it up and like loose hand tossed it at me!! it tipped over onto the counter in front of me before i could grab it properly. when i asked her for some type of information to file a complaint, she refused saying she didn't have to tell me anything. after insisting over snd over again, she yelled "Johnson!" and gave me the middle finger while i was leaving 😂 at this point just shut this location down .. it's trash.
  • JY
    Jee Young
    Jun 16, 2026
    1.0
    My package was never delivered and said it was stuck there for a week now. I’m not accusing anyone, but if my package was stolen, that’s a class 6 felony
  • BM
    Brynna Morgan
    Jun 2, 2026
    1.0
    Quite literally the rudest and laziest employees of all time. I stopped by to get them to hand stamp my wedding invitations and the worker took about 30 seconds to even walk over to me even though she made direct eye contact with me and was doing nothing. She told me they “didn’t accept” invites at the counter and I needed to put them in the Dropbox - I pushed against this, as the USPS on Broad Street happily accepted my save the dates to hand stamp when I sent them out last year. When I pushed her on this, she said they weren’t required to hand stamp anything. I kept pushing and she said “if you asked, I guess we could.” I ended up leaving and I’m going to walk a mile to the other USPS because I didn’t trust these employees to treat my invitations with any amount of care. Absolutely ridiculous.
  • AM
    Allen M
    Mar 25, 2026
    1.0
    Closes an hour early without warning. They closed at 4 but refused to help me at 3:50?? Couldn’t even take ten seconds to scan my QR code?? Clerks act and look miserable. Acting this way isn’t helping with the whole government trying to defund things.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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