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Staples

4.0
(228 reviews)

Business Details

1248 CarMia Way, Richmond, VA
23235, United States
(804) 897-2988
https://stores.staples.com/va/richmond/1248-carmia-way

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Richmond, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1248 CarMia Way, Richmond, VA
23235, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM

Products & Services

1 list · 13 items

Base + Amazon Lockers/Amazon Returns/iPostal1/TSA 2

13 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

TSA Precheck

Speed through airport security TSA PreCheck. You'll be covered for five years for the cost of $78. TSA PreCheck hours may differ from regular store hours.

Reviews

4.0
228 reviews
5 stars
143
4 stars
27
3 stars
13
2 stars
5
1 star
40
  • JM
    James Murphy
    Aug 2, 2026
    5.0
    I just went in to drop off some e-waste did not have time to actually shop but the rep was nice and helpful ... and signed me up for a rewards account ... so that was nice
  • AS
    Amy Samuel
    Aug 1, 2026
    5.0
    No wait. Very helpful. My first time doing an Amazon return there and the young man that was working was very patient.
  • BB
    Bonnie Bissette
    Jul 29, 2026
    1.0
    My husband and I went to the Staples store on Carmia Way, Richmond, VA yesterday to complete our TSA application. The Staples employee there was incredibly rude and condescending. She repeatedly attempted to demean and embarrass my husband as he tried to follow the computer directions. Her cruel and snarky remarks were totally uncalled for and very unprofessional. Her behavior was literally elder abuse. Very disappointing to have encountered this type of behavior. I hope the store manager takes appropriate action and removes her from a customer facing position to avoid any further interaction with customers.
  • N
    #Nerdlife
    Jul 17, 2026
    5.0
    I went there not realizing how close it was to closing time, and Adrian was incredibly helpful! He let me know how close they were to close but still let me use the printer quickly and check out with my items. Truly outstanding customer service, and I will definitely be going there again, however next time I’ll be checking their hours before going in lol
  • KK
    Kelly
    Jul 15, 2026
    1.0
    I walked in, there were 2 females working the copy area. Neither one acknowledged my presence. I waited 25 minutes. A gentleman walked on behind me and he was immediately asked if he had been helped. I responded "no he has not any neither have I." I asked if I was invisible. I told the two females that I will take my business elsewhere and I left.

Frequently Asked Questions About Staples

What services does Staples in Richmond, VA offer?

Staples in Richmond, VA offers innovative printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, TSA PreCheck®, and Amazon Pickup services.

What are the operating hours for Staples in Richmond, VA?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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