Genesis is a SWaM certified small business in Richmond, VA with offices in Reston, VA, Washington, D.C., and São Paulo, Brazil, with employees located globally. Genesis offers training and consulting services in the areas of Business Agility, Digital Transformation, and Advisory Services. Genesis areas of expertise include Lean, Agile, SAFe, Scrum, Kanban, Lean Portfolio Management, DevOps, DevSecOps, Cloud and Software Development, which are complemented by implementation and system integration services related to SAP, Oracle, NetSuite, Infor, and Pega. Genesis also specializes in Organization Change Management, Data Management, Business Process Management, Project Management, IT Strategy, and Independent Verification & Validation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.