United States Postal Service

Reviews

• MD

  M D

  Aug 29, 2026
  1.0
  For the young lady who was working there today, it was not even 12 o’clock and you were yelling at me as soon as I walked in LOUDLY. When I was walking through that door. You were already yelling at me that you were closed. I’m getting home at 12:03. You’re telling me that I went to the post office after 12? Lazy, like all she had to do was scan something, print the label, and dump the bag in the bin. That was rude! In a hurry to what, go out and party cause it’s a Saturday? Fix your door so this doesn’t happen again! Geez this was humiliating. You lucky I’m not one of these LoCo rich moms… maybe this is why you always hiring.
• RN

  Roadside Notes

  Aug 11, 2026
  2.0
  Unfortunately, we’ve come to accept that mail delivery to our home is unreliable, and we no longer trust it for anything important. Neighbors and I have witnessed packages being tossed from the delivery truck onto curbs or driveways, and envelopes are often found on the ground rather than placed in the curbside mailboxes. Customer service at the post office itself has also become disappointing. One particular employee is consistently dismissive of helping unnecessarily rude to customers. Based on a thread within the FB community, this is not an isolated experience. In a small town, interactions with the people who serve the community matter. It’s unfortunate that both unreliable delivery and unpleasant in-person service have become accepted realities for our local post office, with little indication that management is interested in addressing either.
• RM

  Robert Martin

  Jun 23, 2026
  2.0
  It was a stretch making it 2 stars for the Purcellville Post Office. Until about a year or so ago they werent bad. I dont know whether they have a new Postmaster or not. Last time I was there and talked to the Postmaster she was pretty rude. I'm supposed to get the Wall Street Journal delivered every day but Sunday. It's now Tuesday and I just got Monday's paper. I have yet to get the paper for last Friday or Saturday. They will probably show up in a day or two. Lately Ive been getting the Saturday weekend edition on the Tuesday or Wednesday after the weekend it was for. They are clearly unorganized and from talking to other people about them they couldn't care less. It seems we have a different local delivery driver every few weeks. At this rate, they should just consolidate it with the Post Office in Hamilton or others. If they cant do their jobs, get rid of them. They are losing ever more money because they cant be counted on and people use them only for basics and only as a last resort. Dont count on getting anything timely, at least from this local office. .
• MM

  Mark

  Jun 2, 2026
  1.0
  Dysfunctional. They miss deliveries and phone calls with equal dedication.
• JC

  J.L. C

  May 18, 2026
  1.0
  They pick up the phone then hang it up. Every time. Shameful.

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