Brand Certified
United States Postal Service
1.8(52 reviews)
Certified by United States Postal Service • Aug 16, 2026
Business Details
1731 Gilbert St, Norfolk, VA
23511, United States
Certified by United States Postal Service • Aug 16, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 16, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 16, 2026
About
Certified by United States Postal Service • Aug 16, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1731 Gilbert St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 16, 2026
Hours
Certified by United States Postal Service • Aug 16, 2026
Monday10:00 AM - 3:00 PM
Tuesday10:00 AM - 3:00 PM
Wednesday10:00 AM - 3:00 PM
Thursday10:00 AM - 3:00 PM
Friday10:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 19 items
Explore offerings from United States Postal Service on 1731 Gilbert St in Norfolk, with popular services available at this location.
Reviews
1.8
52 reviews
5 stars
9
4 stars
1
3 stars0
2 stars
1
1 star
41
- SGSharan GarlapatiJun 25, 20265.0I have sent many letters and packages out of this post office. Many were delivered months or even years later than they should have been.
- WAWalter AndersonJun 1, 20265.0Great visit, very short wait and extremely friendly service.
- VSVrains SilverspeedApr 14, 20261.0Late opening, and taking forever with stuff? And why was there one person, coming in at 1200? Suppose to be here from 10-3. Terrible. Won't come back or recommend it.
- GJGerry JohnsonApr 11, 20241.0I mailed and tracked an envelope from Fort Cavazos, TX to a post office box at this Post Office (on Gilbert St.) and it took three weeks for mail to be delivered to the P.O. Box. The address label was written correctly. The tracking data showed that the envelope was going back and forth between the Richmond, VA distribution facility, the Norfolk distribution facility and a Norfolk Post Office at a different zip code, not the destination zipcode. Because of previous delivery problems in year 2023 with the mail delivery in the 23511 zip code area, I make a habit of photographing the address label. In March 2024, when I submitted an inquiry on the USPS website for priority mail not delivered yet, the USPS employee that called me (I think it was the manager at the Gilbert Street Post Office/Naval Base Branch) stated the label was "probably" wrong. The address label was 100% correct, to include the +4 zip code format. I might have to start having Federal Express or UPS to deliver mail to a P.O. Box, since the Post Office cannot get their act together.
- JPJulaiza PontecillaJun 17, 20201.0Every time I go here it’s always the same person and he’s so rude towards me. If you’re not happy about your job then just quit.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Norfolk?
It is located at 1731 Gilbert St, Norfolk, VA 23511, US.
What services does this Post Office offer?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 10:00 AM to 3:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most can take your passport photo. Be sure to complete and print your application form beforehand.
Do I need to schedule an appointment for passport services?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online quickly and securely at https://www.usps.com/manage/po-boxes.htm.
Are there places nearby where I can grab a quick meal before or after visiting the Post Office?
Yes, Subway, Bellissimo Espresso Cafe, Five Guys, and Qdoba Mexican Grill are nearby dining options offering sandwiches, coffee, burgers, and Mexican food.
What nearby facilities might be useful for military personnel visiting the Post Office?
Nearby are several military-related locations including Little Creek Naval Amphibious Base, Building J-50 Norfolk Naval Base, and PSD NAVSTA Norfolk which could assist personnel with services linked to their duties.
Are there any nearby coffee shops where I can relax after my visit?
Yes, Bellissimo Espresso Cafe is close by where you can enjoy coffee and light refreshments.
How can I schedule an appointment for passport services at this Post Office?
You can schedule a passport appointment online using the USPS online scheduler available through their website or the Reservation URL provided.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website