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USPS self-service kiosk
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United States Postal Service

2.8
(196 reviews)

Business Details

7712 Granby St, Norfolk, VA
23505, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7712 Granby St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7712 Granby St, Norfolk, VA
23505, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.8
196 reviews
5 stars
68
4 stars
17
3 stars
9
2 stars
10
1 star
92
  • FL
    Fred Lowell
    3 days ago
    5.0
    I went there this morning to mail out a package. After reading all the negative reviews I decided to go before they opened at 10. I arrived at 9:40 and walked in. No one in the parking lot or foyer. 5 minutes before opening in came the people and the line was 12-15 people deep. At 9:59 the young lady opened the doors and allowed us in. I was welcomed in with a smile in her face and was helped immediately. There were 2 young ladies to assist everyone and before I backed out of the parking lot the line was empty. Well done.
  • 11
    1 1
    Sep 29, 2026
    1.0
    Refused to deliver package.
  • MC
    Marie C
    Aug 29, 2026
    2.0
    UPDATE: 6 days later just came back and they’re closed again all day for short staffing. Please hire people here I am so tired of this and then having to wait 1-2hrs just to ship my packages when they’re open again. Staff here is nice however they are slow and there is not enough of them. Yesterday I came at noon and they were closed due to short staffing, today open but with a line all the way to the end of the secondary lobby before noon. No kiosk and no where to drop packages so you have to wait. Located by military base so people are shipping all the time. They can’t keep staff here and the line is ALWAYS this long. I have to ship things every other day and the line is almost always out the door. It is ridiculous!! They need a kiosk or something needs to change here because as a customer it is hell just coming here. This is my least favorite post office in Norfolk but unfortunately there isn’t another close to me. Please hire more people or get a damn kiosk!!!!!!!
  • BB
    Bay Buds
    Aug 24, 2026
    1.0
    This location operates when they please. Doors are never unlocked in the mornings before 9:00 and no one likes to stay until closing. Trying to drop something off on a Saturday? Don't be ridiculous! Hire reliable staff or close this location entirely. We would rather have it not listed as an option than to be disappointed every.single.time 😔
  • ZB
    zion beaufort
    Jul 22, 2026
    1.0
    Doesn’t deliver packages at all have no reason not to mail delivery area is empty and not helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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