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USPS self-service kiosk
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United States Postal Service

2.2
(145 reviews)

Business Details

5900 E Virginia Beach Blvd, Norfolk, VA
23502, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5900 E Virginia Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5900 E Virginia Beach Blvd, Norfolk, VA
23502, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.2
145 reviews
5 stars
33
4 stars
9
3 stars
4
2 stars
10
1 star
89
  • MP
    Megs Potato
    Aug 8, 2026
    5.0
    The two people at the front desk were actually pretty awesome and they had me laughing. They were super helpful and made me a lot less nervous about the weird sized package. I was trying to send.
  • KB
    Kathleen Bunch
    Jul 30, 2026
    1.0
    2 days in a row, no mail and this happens way too often
  • BB
    Brian Brooks
    Jul 23, 2026
    4.0
    Great service.
  • TE
    Theresa Elder
    Dec 19, 2021
    1.0
    Just like the previous reviews stated, the employers really are rude and disrespectful at this location. Unfortunately I live closer to this location but will definitely be seeking to have my mail sent elsewhere. This past Saturday I went in to pick up my package which according to the tracking number was delivered on the 16. On that day, I left work early but did not see a yellow slip in the box so I left. Then on Sat I went in and there was the yellow slip. One of the workers came out in the lobby and told me she would grab it for me. I waited outside for more than 30 minutes probably about 45 and decided to go in. There was another lady at the counter and I explained to her what had happened. Her response was, oh we couldn’t find your package and she wanted me to let you know that. What type of customer service training did these workers have. I understand they are probably over worked and short on staff; however, I find it totally unacceptable to have had me waited all that time without saying anything. Why would they even put the slip in my box. This is not the first time that this had happened, not the waiting part , but them putting a slip in my box and telling me that they can’t find the package. I think that the employees there need to be retrained in customer service skills.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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