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The UPS Store

4.5
(18 reviews)

Business Details

1570 Mall Drive, Norfolk, VA
23511, United States
(757) 937-9174
https://locations.theupsstore.com/va/norfolk/1570-mall-drive

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7721 in Norfolk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
1570 Mall Drive, Norfolk, VA
23511, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday8:30 AM - 6:00 PM
Sunday8:30 AM - 5:00 PM
5/25/20269:00 AM - 6:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.5
18 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • DC
    D C
    Apr 23, 2026
    1.0
    Lately, it seems like nobody is picking up packages or letters from the USPS store, which somehow turns a simple shipment into a 4-day delay. That’s not a “minor inconvenience,” that’s just unacceptable. What’s even more frustrating is paying for a P.O. Box service and then watching basic logistics fall apart. If I’m paying for reliability and convenience, I shouldn’t have to wonder if my mail is just sitting there waiting for someone to remember it exists. At this point, it feels like I’m paying for the idea of service rather than actual service. UPS has the potential to be great but right now, it’s like ordering express shipping and getting “we’ll get to it when we feel like it.” Not exactly confidence-inspiring. The owner needs to step up and get the mail themselves. I know they live “2 hours away” but they need to be a good owner. I’ve been telling people to stay away from here and not to buy a PO Box. The employees themselves aren’t the problem. It’s the logistics behind it all.
  • DH
    Debbie Hurt
    Apr 15, 2026
    5.0
    Excellent customer service. Very professional, quick and her multi-tasking skills was over the top!
  • VV
    vegas1142
    Apr 14, 2026
    5.0
    Tiffany is really awesome really helpful super nice
  • LC
    Luis Campos
    Apr 14, 2026
    5.0
    Fantastic Experience. Tiffany was very helpful and great. More people need to know about this location, it's so convenient for military members!
  • JS
    Jacob Steinmetz
    Apr 13, 2026
    5.0
    Tiffany and the staff were amazingly helpful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 8:30 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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