The UPS Store

Reviews

• DC

  D C

  Apr 23, 2026
  1.0
  Lately, it seems like nobody is picking up packages or letters from the USPS store, which somehow turns a simple shipment into a 4-day delay. That’s not a “minor inconvenience,” that’s just unacceptable. What’s even more frustrating is paying for a P.O. Box service and then watching basic logistics fall apart. If I’m paying for reliability and convenience, I shouldn’t have to wonder if my mail is just sitting there waiting for someone to remember it exists. At this point, it feels like I’m paying for the idea of service rather than actual service. UPS has the potential to be great but right now, it’s like ordering express shipping and getting “we’ll get to it when we feel like it.” Not exactly confidence-inspiring. The owner needs to step up and get the mail themselves. I know they live “2 hours away” but they need to be a good owner. I’ve been telling people to stay away from here and not to buy a PO Box. The employees themselves aren’t the problem. It’s the logistics behind it all.
• DH

  Debbie Hurt

  Apr 15, 2026
  5.0
  Excellent customer service. Very professional, quick and her multi-tasking skills was over the top!
• VV

  vegas1142

  Apr 14, 2026
  5.0
  Tiffany is really awesome really helpful super nice
• LC

  Luis Campos

  Apr 14, 2026
  5.0
  Fantastic Experience. Tiffany was very helpful and great. More people need to know about this location, it's so convenient for military members!
• JS

  Jacob Steinmetz

  Apr 13, 2026
  5.0
  Tiffany and the staff were amazingly helpful

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