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USPS self-service kiosk
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United States Postal Service

2.6
(126 reviews)

Business Details

739 Thimble Shoals Blvd, Newport News, VA
23606, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 739 Thimble Shoals Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
739 Thimble Shoals Blvd, Newport News, VA
23606, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.6
126 reviews
5 stars
41
4 stars
8
3 stars
4
2 stars
6
1 star
67
  • MD
    Mat Dover
    5 days ago
    1.0
    Can never deliver anything in a timely manner.
  • ST
    Sarah Tracy
    Oct 9, 2026
    1.0
    I quite literally never leave reviews but my experience with the older front desk lady is enough to warrant one. I got there and it was empty with no one at the front desk. Now I’m an extremely patient person and had no problem waiting, but there was literally a bell with a note on it that said “ring me for service”.. so I rang it just to notify someone I was there. This older lady came barging from the back saying “are you serious?! Can’t you hear that I’m pushing a cart back here? You can’t wait?”. I was so taken aback that I almost walked away right then but I needed help with my package due to it being international. I said back to her “I wasn’t trying to be disrespectful, the bell said ring for service so I did. Anyways I just need a quote to ship my package internationally please”. To this she made sly, rude remarks about how “she’d try” and “man, really?” and that she “doesn’t really know how to do that”, really making it clear that she didn’t want to help me. I told her I’d just go elsewhere but she was like “no it’s fine, here’s your quote”. Since my package is international, I then asked about the customs paperwork I’d have to do and she complained about this too, telling me the store closes in 40 minutes and that’s not enough time to complete it (which I don’t buy for a minute) so she can’t help me. I ended up telling her to forget it and I left. She scoffed at me and was rude our entire interaction. I’ll utilize another shipping spot. TLDR: Avoid this establishment, the extremely rude older lady at the front desk would clearly like to be doing anything else but her job.
  • CA
    Chelsea Alexander
    Oct 1, 2026
    1.0
    Very rude front desk lady
  • PA
    Pat Armstrong
    Sep 30, 2026
    5.0
    Friendly, professional staff, very helpful. I love the new, remodeled post office. There is a kiosk to measure, weigh, pay and print labels.
  • MF
    Maegan Findley
    Sep 11, 2026
    1.0
    Rude. Talked badly about the customers so all could hear her while on her personal phone. Zero customer service. Zero respect. Appalled.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 18, 2026Yext Knowledge Graph
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