United States Postal Service

Reviews

• VJ

  Victoria Jones

  Apr 25, 2026
  2.0
  I try to show grace and patience to the actual workers at this location but it’s always something. One employee claims they are always under staffed, which is not her or anyone that works there, fault, however she keeps a constant attitude. She’s mad that people are there to mail off packages, claiming we think she works for us. She mentions how we should have made a scan sheet so all she has to do is scan one time and it scans all the packages. I replied that’s a great idea however why have an attitude if the general public are not aware of these services. I bring in my packages with a pre-paid label, properly packaged and only needing a scan with no receipt and she complains every single time. I would just drop my packages off in the mailbox inside the facility to avoid interaction altogether but every time I have done that, my packages are NEVER, picked up and scanned same or next day. Even though, there’s supposedly two collection times Mon-Fri. There have been times they have actually closed the office almost an hour before stated closing time with no sign stating why. I can understand needed to do so for 5-15 minutes to use the restrooms, however they will stay closed with a sign stating they cannot accept or process overnight packages. No return time or anything else. I don’t know if more staff is the answer but there is a desperate need for overall operational improvement.
• JM

  Jim McGrath

  Apr 20, 2026
  3.0
  Hard to find
• SM

  Steam Master

  Apr 13, 2026
  5.0
  Nice friendly reps. Always in and out quickly. Small post office, and kinda of hinder, so never busy. That makes it extremely convenient. If you're in the 23601 zip and need to visit the post office, it's the best one to go to and be able to get out quickly.
• AA

  Ashes

  Apr 13, 2026
  5.0
  Had a wonderful teller who was very helpful and very patient with me. I wish I had gotten her name so I could put her praise on here by name.
• FS

  Felincia Spruill

  Feb 25, 2026
  1.0
  I went to this location today to ship a package off to my daughter. The most impolite experience I have ever had. There were two women in there. One was younger and an older one. The younger one was assisting me with locating the pen and label to place on my package. The older lady comes up with such rudeness. Did not say hello or hey guys we will be closing soon. No what she said was okay yall we trying to get out of here on time like yall. I ignored that gester. I did find it to be rude but I said okay, I'll ignore. Just need my package shipped. But when I get to the register and she's doing hand gestures and telling me to hurry up, she's just saying because she has to shut her terminal down by 5.... I had enough. I explained to her that there is a such thing as customer service. I understand you would like to get off in time but no customer deserves to be treated so unimportant especially when your job is service. I know that companies need employees but there are other people looking for employment that I'm sure will display way better customer service attributes. Im sure there are cameras in there where this display can be seen and based on what reviews I'm seeing I'm not the only person. This has not been addressed yet?!! Wow. Question is to the manager would you like them to treat any member of your family this way? Before you feel it's an issue that's worth correcting? Just trying to understand.

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