Location.com logo
USPS self-service kiosk
Brand Certified

United States Postal Service

1.9
(275 reviews)

Business Details

685 Turnberry Blvd, Newport News, VA
23608, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 685 Turnberry Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
685 Turnberry Blvd, Newport News, VA
23608, United States

Hours

Monday9:30 AM - 4:30 PM
Tuesday9:30 AM - 4:30 PM
Wednesday9:30 AM - 4:30 PM
Thursday9:30 AM - 4:30 PM
Friday9:30 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.9
275 reviews
5 stars
47
4 stars
9
3 stars
7
2 stars
14
1 star
198
  • HM
    Heidi Morales-Hake
    Oct 14, 2026
    5.0
    I’ve always had a pleasant experience at this location. The staff is friendly, and the self-service kiosk is available 24 hours a day, making it convenient to ship small packages outside regular business hours.
  • LL
    Lisha
    Oct 4, 2026
    1.0
    Customer service on 💩
  • MG
    Michael Getman
    Sep 21, 2026
    1.0
    I have been having issues receiving state documents (Licenses, registration) at my personal address for about a year and change now. I had zero issues from move-in in 2021 through 2024. It has become a big issue and I have been working with USPS customer service on the issue. I received an email from Supervisor Vicker Gardiner asserting that the box was not identified and that the box needed to be labeled properly. Except the box has been labeled with my name and apartment number for the 5 years I have lived here. It has been over 2 weeks since I ordered a new license and it still is not delivered, along with me not receiving ANY mail for those 2 weeks. I went to the Patrick Henry location to discuss this with Mr. Gardiner but was waived away and told to come back later. I just wanted 5 minutes of your time to see if the matter was being looked into, but I was treated like I wasnt worth spit. I am doing everything in my power to get my mail to me which is a lot more than Mr. Gardiner is doing. I pity anyone who has to deal with this location and am planning on getting a personal box in Williamsburg to never have to deal with USPS in Patrick Henry. Epiphany behind the counter was kind and courteous though.
  • BC
    Betulia Chavez
    Aug 25, 2026
    5.0
    Me gustó el cervicio nos atendieron con amabilidad. Cuando fui tramitar. Pasaporte de mi nińo Q lastima q ahora ya no están tramitando pasaporte ahí. Alguien q me digan en donde se tramita el pasaporte ahora
  • CC
    Cameron Clark
    Aug 7, 2026
    1.0
    The staff at this location have absolutely zero customer service skills. When I finally made it to the counter, the employee didn't even greet me. They just stared at me blankly, actively sighed when I asked a simple question about passport renewal, they rolled their eyes as if my business was a massive burden. I had an appointment and they didn’t even want to see me or help me what a huge waste of time. Please don’t come to this location unless you want to waste your time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 18, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others