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Ferguson Enterprises, Inc

3.4
(48 reviews)

Business Details

751 Lakefront Commons, Newport News, VA
23606, United States
(757) 874-7795
https://www.ferguson.com

About

Corporate Office
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480.

Location

Ferguson Enterprises, Inc
751 Lakefront Commons, Newport News, VA
23606, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.4
48 reviews
5 stars
26
4 stars
4
3 stars
0
2 stars
1
1 star
17
  • SS
    Sdini
    May 28, 2026
    1.0
    You need to do something about your lebnon tn warehouse 4 hours to unload less than half of corrugated box wasting our drivers time and all your employees at this facility are rud. 1250 Richard petty way lebnon TN 37090.
  • CM
    Chris Mullen
    May 10, 2026
    5.0
    I tried multiple sources to find an obscure part for a ceiling fan… Ferguson (Alesia) responded promptly with ordering info. I placed the order and the part showed up in a few days. I installed the part and my ceiling fan now works!! Thank you.
  • TR
    T R
    Mar 21, 2026
    5.0
    Great people, beautiful office, great location
  • AK
    Andrew Kurz
    Feb 23, 2026
    1.0
    I bought a Speed Queen TC5 from Ferguson online and it has been nothing but a disaster. From the very first loads, the machine left clothes dirty and ate holes in them — especially anything thin or delicate. I immediately called Ferguson to return it. They told me to call Speed Queen. Speed Queen told me to call Ferguson. After going in circles, Ferguson finally contacted Speed Queen for me. Speed Queen sent out a repair technician. The tech looked at the machine and straight-up told me the problem: it has a faulty design with spaces under the fins that catch thin clothing and rip holes in it. When Ferguson followed up with Speed Queen about the tech’s findings, Speed Queen’s response was that the design is on purpose so the fins will be flexible. So Speed Queen's chosen repair guy calls it a defect, but the company refuses to stand behind the product. Neither Ferguson nor Speed Queen will give me my money back, replace the machine, or do anything to fix this. I’m stuck with a washer that destroys my laundry and doesn’t even clean it properly. Do NOT buy a Speed Queen washer from Ferguson. The commercial-grade marketing is misleading — it’s just rough on real people’s clothes, and the customer service from both companies is complete finger-pointing and denial. Save your money and your wardrobe.

Frequently Asked Questions About Ferguson Enterprises, Inc

I need help with ferguson.com. Who can I contact?

We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.

I forgot my password. How can I log in to my account?

If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.

Brand Certified Facts from Ferguson Enterprises, Inc

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Certified June 28, 2026Yext Knowledge Graph
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