FedEx Ship Center

Reviews

• EB

  Edie Brewer

  4 days ago
  5.0
  Quick! Excellent condition!
• BP

  Byron Preston

  Aug 15, 2026
  5.0
  Very friendly very helpful
• BT

  Brandon Theurer

  Aug 10, 2026
  1.0
  Customer service is lacking here. The people that work here seem unhappy and it shows through body language and actions. Employees move slow to do their jobs. I didnt even bother asking for the manager this place is ridiculous and they do not care. Can't even call customer service just a stupid bot. These corporations have taken customer service and set it on fire. I will take my business someplace else. FedEx you want to take business from the post office get with it. Atleast I expect poor customer service from USPS. These are warehouse workers being pushed in front of customers. This location is a failure, as I suspect its a bad place to work. I would rather have a bot scan my package at this location print a receipt so I can leave quickly, than wait on employees who act like they would rather be any place but there. Nothing will change though except me visiting FedEx.
• AM

  Amy Mahan

  Jul 29, 2026
  5.0
  Woman at the desk was extremely helpful!
• JL

  Joshua Lawrence

  Jul 10, 2026
  1.0
  I wish I could give zero stars. I recently moved into an apartment building and was expecting an important FedEx delivery. FedEx made three delivery attempts, but the drivers were unable to complete the delivery. Instead, they left door tags in the lobby. I followed the instructions on the door tag for redelivery and called FedEx numerous times trying to resolve the issue. Every time I called, I was given little to no help. I was eventually told to go to the FedEx shipment center to pick up my package. After taking time out of my day to drive there, I was informed that my package had already been returned to the sender. The trip was completely unnecessary because no one had told me the package was no longer there. To make matters worse, the employee who assisted me, Y. Manor, was rude and dismissive. After everything I had already gone through, I expected professionalism and a willingness to help—not an attitude that made an already frustrating situation even worse. My apartment management told me I wasn't the only resident experiencing delivery issues with FedEx. Because I wanted to help prevent this from happening again, I personally brought FedEx a building key fob and the current access code provided by my rental office so future deliveries could be made without access problems. This entire experience was frustrating from start to finish. Poor communication, inaccurate information, and a lack of accountability turned what should have been a routine delivery into an unnecessary ordeal. I expect much better from FedEx.

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