FedEx Ship Center

Reviews

• MG

  Mickey Gonzalez

  Jul 14, 2026
  1.0
  Disaster of a company. Missed my shipment and they won't let me pick it up (even with ID), they can't redeliver until tomorrow, and I can't schedule a delivery. I have a Nest doorbell to avoid this exact situation, but he didn't even ring it. Just left a slip and ran. Customer service literally told me to sit home all day 8am-9pm so I wouldn't miss it tomorrow. Stop outsourcing to people that don't have basic common sense and can't fix problems.
• DR

  DWAYNE Rock

  Jun 6, 2026
  5.0
  They are good people ready to help in any way they can
• TS

  Thomas Schmidt

  May 31, 2026
  5.0
  Employee was very nice and helpful! Drop off was super fast!
• LS

  Lelya Stone

  May 1, 2026
  1.0
  I called Fed Ex to pick up a package that was supposed to be delivered. I spoke with 2 managers in 2 separate calls that said they would call me back to let me know what time I could pick up the package. It had over $3,000 worth of medication and it needs to stay cold so I needed to get it today. Both times I was told I could go and get it and they would call me back when they could. Both of them lied. No one ever called me back and they let my very important and expensive package just sit when I was ready and willing to pick it up. They just say what you want to hear to get you off of the phone. They don't take your concern seriously. It's awful to be treated this way!
• JL

  Jack and Leona

  Mar 10, 2026
  1.0
  The attempted delivery for signature required. Unfortunately, I was unable and unavailable. I went to this office the same day and requested to pick it up. They told me they couldn’t because it was still on the truck and they would try again the next day. I waited for THREE days and missed appointments waiting for it. I went in again today and was told they tried three times. I called them out on there bs as I have a ring camera and had been waiting. Apparently the drivers claim it was a business once and unavailable twice. Very dishonest operation they are running here. Never giving them any future business. They hide behind ai chat and ai phone tree, making it impossible to get ahold of anyone. Would give 0 stars if I could. Congrats UPS has my family’s business moving forward.

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