Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Worst water delivery company ever their apps don’t even operate properly when you’re trying to schedule things and then over schedule water and then charges you for it as well never will use them ever again stay away from them, especially due to the amount of better off just going to the store
ZT
Zoltan Torrico
Apr 17, 2026
1.0
Not usually one to review but wanted to make sure to review this based on a letter i received today…offered 1 free 5 gallon Mountain View water based on past disruption…which is funny because I’ve never fully received a refund for 3 bottles that were owed. The water itself is great…the service this company is not. Do yourself favor and find another source.
AR
Akash Rehman
Jan 30, 2026
2.0
Not a clean facility. Tough dock to back a 53
DD
Danny
Jan 8, 2026
1.0
Reviews are true. This service really sucks. I've been using them for about 1.5 years and since they got bought out, it has been atrocious. Missed deliveries, random deliveries and bills for items I never ordered and not in my account, website barely works, horrible (read: no) customer service. When they randomly delivered water to me that I didn't order, it took 3 phone calls (and 3 un-responded to emails) to get them to 'credit' me. Wouldn't even refund it. Prices have increased. Service remains atrocious. Force recurring deliveries that I have to cancel because I can't store more than 10 bottles on site, and even though I regularly cancel the 3 upcoming monthly deliveries on my calendar, I'll login a week later and the delivery is magically no longer cancelled. The rental and service fees have also increased, and they keep increasing them without notice. Last I checked, a water cooler is not an appreciating asset, but the rental fee I am paying for my hardware has nearly doubled in the last year. The drivers are nice and the few I've interacted with have all told me the company has gone downhill and they know the service sucks and they aren't happy dealing with it. If your own employees don't like you, you know you suck.
DM
Davron Muslimov
Jan 4, 2026
1.0
I cancelled 6 months ago. Noone is picking up cooler, and they keep charging for rent. I called thousand times with same inquiry. What a hell is wrong with you guys?
Frequently Asked Questions About Primo Brands Delivery
What types of beverages does Primo Brands Delivery offer?
Primo Brands Delivery offers a wide range of branded beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION®.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 7408 Lockport Pl, Lorton, VA 22079, USA.
What services does Primo Brands Delivery provide?
Primo Brands Delivery provides a Water Direct program delivering a comprehensive selection of branded beverages directly to homes and commercial businesses.
How can I contact Primo Brands Delivery?
You can contact Primo Brands Delivery by calling +1 800-492-8377.
What categories does Primo Brands Delivery fall under?
Primo Brands Delivery is categorized as a Water Cooler Supplier and Beverage Distributor.
Is Primo Brands Delivery active on social media?
Yes, Primo Brands Delivery has a Facebook page at https://www.facebook.com/primobrandscorp/ and an Instagram handle @primobrandscorp.
How can nearby Lorton Auto Repair benefit Primo Brands Delivery customers?
Customers visiting Primo Brands Delivery can also access vehicle services at nearby Lorton Auto Repair, making it convenient to manage both hydration needs and automotive maintenance in one trip.
What nearby fitness centers can complement Primo Brands Delivery's healthy hydration focus?
Nearby gyms like CrossFit Lorton, Metropolitan Historical Fencing Academy, and SP8 Ball Training offer fitness activities that pair well with Primo Brands Delivery's premium hydration products.
Are there any nearby food and beverage stores near Primo Brands Delivery?
Yes, Elite Wines Imports Inc and Nestle Waters North America are nearby and offer complementary food and drink options for customers before or after their beverage delivery needs.
What should commercial customers know about Primo Brands Delivery's service area?
Located in Lorton, VA, Primo Brands Delivery serves both residential and commercial clients in the region, offering direct beverage delivery with access to local suppliers and service providers nearby.
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