United States Postal Service

Reviews

• WF

  William Friel

  Jun 5, 2026
  1.0
  This post office is operating illegally and not following the rules within the Postal Operations Manual. They are canceling homes from their route because they “do not receive a high enough volume of mail”. There is no such provision in the POM allowing delivery points to be suspended due to low volume. This all seems to be a scheme to sell PO Boxes. I had to hire an attorney to have my mail delivery reinstated, which is just ridiculous to even say. If you are having this issue, don’t give up in pressuring the Postmaster. Let him know that they are violating the POM. They should lose their job for this behavior. File a complaint online. Maybe if enough people
• DC

  Debbie Coughlin

  Sep 2, 2025
  1.0
  I really like our carrier and wish she could deliver directly to our home. She drives right past our house every day, but isn’t allowed to stop because we don’t receive enough first-class mail. Instead, we’re required to pay for a P.O. box and drive 15 minutes each way just to pick up our mail, packages included, even though we pay for postage. To make things worse, many items don’t fit in the box or the overflow area, so we have to go to the window to retrieve them. The office even closes for an hour at lunchtime, which is frustrating when you’ve already taken time out of your day. Saturdays aren’t much better—they’re only open for two hours, and often the boxes aren’t even filled, which means waiting until Monday and another wasted trip. Meanwhile, we wave to our carrier as she drives by our house. It’s hard to understand why this policy exists since the postage pays for them to come to our house. Something about they have to pay for the driver to deliver to each house so if there is not enough 1st class mail, they do not want to pay her...as she drives by our house every day. I asked if I could appeal it, they said contact the main office...have you ever tried to do that? We pay for postage, we pay our taxes.
• RD

  Rebekah Daughtry

  Feb 26, 2021
  1.0
  The new mail carrier will not deliver a package to my house because she claims there is no turn around. The old mail carrier had no issues delivering packages. We turn around in the drive way all the time. This is an inconvenience for me as I work 7 days a week in lyncburg and have no way to get the packages.
• MM

  Mike

  Nov 11, 2020
  5.0
  Great people
• VA

  veronica anderson

  Jul 23, 2016
  1.0
  THIS IS The worst post office for delivery. I had a tracked package to be delivered. I had witness that say themail person go up my driveway.("left a note and said insecure location") No note anywhere and since when is a trailer insecure for delivery. We were there She could have knocked. And when I specify leave I mean leave at door. Laziness is not excepted

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