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USPS self-service kiosk
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United States Postal Service

2.4
(171 reviews)

Business Details

2100 E Parham Rd, Henrico, VA
23228, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2100 E Parham Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2100 E Parham Rd, Henrico, VA
23228, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 32 items

Explore offerings from United States Postal Service on 2100 E Parham Rd in Henrico, with popular services available at this location.

USPS Services

32 items

Services

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.4
171 reviews
5 stars
45
4 stars
9
3 stars
7
2 stars
11
1 star
99
  • WW
    Wondi Yirga (Wondi)
    Jul 16, 2026
    3.0
    I just want to see people smiling regardless of their day. I never had a chance to see someone is smiling and serving. We might have bad days, ugly weather, low pay and bad boss but above all we win our day by smiling and yet it is free ! cheers !!
  • AS
    Angella V. Smith
    Jul 10, 2026
    5.0
    I visited this post office to return three packages using the QR codes provided by the seller. My experience with the first clerk (34) was very disappointing. She stated that two of the QR codes did not work. I explained that these were the only QR codes I had been given and asked what she suggested I do. Her only response was that I needed to contact the seller for corrected codes. The entire interaction felt dismissive and unwelcoming. I even mentioned that the other clerk I usually get to help me had always been pleasant, friendly, and had never had an issue helping me with QR code returns. Since I wasn't receiving any assistance, I went to the self-service machine to try scanning the QR codes myself. I was able to get one QR code to scan and print a label, but unfortunately it generated the same tracking number as a previous package. Before I realized the mistake, I had already placed the package in the drop box. After noticing the duplicate tracking number, I got back in line. Fortunately, there was no one ahead of me, and I was helped by the other clerk (02). She immediately retrieved the package from the drop box, and, surprisingly, both QR codes scanned without any problems. She reprinted the correct labels and completed both transactions with professionalism, friendliness, and a genuine willingness to help. The difference in customer service between the two clerks was significant. Clerk 02 took the time to resolve the issue quickly and courteously, while Clerk 34 was dismissive, unfriendly, and made no effort to troubleshoot or assist in finding a solution. I appreciate Clerk 02's excellent customer service and believe she should be recognized for the positive experience she always provides.
  • MW
    Matthew Williams
    Jun 20, 2026
    4.0
    I think the people complaining about customer service are actually the problems in most of these situations. I ship things multiple times a week and none of the staff have ever been rude to me. Sure they might be slightly curt but they are trying to keep the line moving (a good thing). I’ve had issues with them not scanning dropped off packages but it is rare. Overall it’s a fine post office and the PO Box area is always open.
  • JD
    Jay Dubois
    Jun 5, 2026
    4.0
    Only one teller, was busy as heck, long wait
  • MM
    MaryBeth McCathy
    May 18, 2026
    1.0
    Nasty, dirty environment inside.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 26, 2026Yext Knowledge Graph
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